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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi! I can’t figure out where is the problem with
Mailscanner configuration or something else is wrong. So the problem is that recipients
don’t getting e-mails at all where is attached Microsoft Word documents (*.doc,
*.docx).<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal style='border:none;padding:0in'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>The sender receive answer
from Mailserver:<o:p></o:p></span></p>
<p class=MsoNormal style='border:none;padding:0in'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoPlainText>Our virus detector failed to completely analyse a message
you sent:-<o:p></o:p></p>
<p class=MsoPlainText> To: mail@domain.tld<o:p></o:p></p>
<p class=MsoPlainText> Subject: <o:p></o:p></p>
<p class=MsoPlainText> Date: Sat Jun 11 02:42:45 2011<o:p></o:p></p>
<p class=MsoPlainText>Any parts of the message that could not be analysed will
not have been delivered.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>If you are using Microsoft Outlook, we strongly recommend
you change your outgoing message format from "Rich Text" to
"HTML" or "Plain Text".<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>1) Click on the "Tools" menu and choose
"Options..."<o:p></o:p></p>
<p class=MsoPlainText>2) Go to the "Mail Format" tab<o:p></o:p></p>
<p class=MsoPlainText>3) For message format, select "HTML" or
"Plain text"<o:p></o:p></p>
<p class=MsoPlainText>4) Click OK<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>The virus detector said this about the message:<o:p></o:p></p>
<p class=MsoPlainText>Report: Report: MailScanner: Message attempted to kill MailScanner<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>--<o:p></o:p></p>
<p class=MsoPlainText>MailScanner<o:p></o:p></p>
<p class=MsoPlainText>Email Virus Scanner<o:p></o:p></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0in 0in 1.0pt 0in'>
<p class=MsoPlainText style='border:none;padding:0in'>Mail server<o:p></o:p></p>
<p class=MsoPlainText style='border:none;padding:0in'><o:p> </o:p></p>
</div>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Besides mail is didn’t send through MS Outlook <span
style='font-family:Wingdings'>J</span><o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>MTA: Postfix + Courier + MailScanner + SA + Clamav<o:p></o:p></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0in 0in 1.0pt 0in'>
<p class=MsoPlainText style='border:none;padding:0in'><o:p> </o:p></p>
</div>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>From Maillog:<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Jun 14 15:19:56 obelix postfix/smtpd[67189]: connect from
xxxx.xxxx.xx[xx.xx.xxx.xx]<o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:56 obelix postfix/smtpd[67189]: C89706E0B7:
client=xxxx.xxxx.xx[xx.xx.xx.xx]<o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:56 obelix postfix/cleanup[67193]:
C89706E0B7: hold: header Received: from xxxx@xxxx.xx (xxxxxxxxxxxxx [xx.xx.xx.xx])??by
xxxxxxxxxxx (Postfix) with ESMTP id C89706E0B7??for <yyyyy@yyyy.lv>; Tue,
14 Jun 2011 15:19:56 +0300 (EEST) from xxxxx.xxxx.xx[xx.xx.xx.xx]; from=<xxxx@xxxx.xx>
to=<yyyyy@yyyy.xx> proto=ESMTP helo=<xxxxx.xx><o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:56 obelix postfix/cleanup[67193]:
C89706E0B7: message-id=<001b01cc2a8d$6bfe3940$43faabc0$@lv><o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:56 obelix postfix/smtpd[67189]: disconnect
from xxxxx.xxxxx.xx[xx.xx.xx.xx]<o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:58 obelix MailScanner[66707]: New Batch:
Found 2 messages waiting <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:58 obelix MailScanner[66707]: New Batch:
Scanning 1 messages, 61350 bytes <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:59 obelix MailScanner[67199]: MailScanner
E-Mail Virus Scanner version 4.81.4 starting... <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:59 obelix MailScanner[67199]: Reading
configuration file /usr/local/etc/MailScanner/MailScanner.conf <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:59 obelix MailScanner[67199]: Read 865
hostnames from the phishing whitelist <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:59 obelix MailScanner[67199]: Read 5278
hostnames from the phishing blacklists <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:59 obelix MailScanner[67199]: Using
SpamAssassin results cache <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:59 obelix MailScanner[67199]: Connected to
SpamAssassin cache database <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:19:59 obelix MailScanner[67199]: Enabling
SpamAssassin auto-whitelist functionality...<o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:20:01 obelix MailScanner[66737]: Virus and
Content Scanning: Starting <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:20:04 obelix MailScanner[67199]: Connected to
Processing Attempts Database <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:20:04 obelix MailScanner[67199]: Found 2
messages in the Processing Attempts Database <o:p></o:p></p>
<p class=MsoPlainText>Jun 14 15:20:04 obelix MailScanner[67199]: Using locktype
= flock<o:p></o:p></p>
<p class=MsoPlainText>….<o:p></o:p></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0in 0in 1.0pt 0in'>
<p class=MsoPlainText style='border:none;padding:0in'><o:p> </o:p></p>
</div>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>MailScanner -V <o:p></o:p></p>
<p class=MsoPlainText>Running on<o:p></o:p></p>
<p class=MsoPlainText>FreeBSD obelix.rdx.lv 8.0-RELEASE FreeBSD 8.0-RELEASE #0:
Sat Nov 21 15:02:08 UTC 2009
root@mason.cse.buffalo.edu:/usr/obj/usr/src/sys/GENERIC amd64<o:p></o:p></p>
<p class=MsoPlainText>This is Perl version 5.010001 (5.10.1)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>This is MailScanner version 4.81.4<o:p></o:p></p>
<p class=MsoPlainText>Module versions are:<o:p></o:p></p>
<p class=MsoPlainText>1.00 AnyDBM_File<o:p></o:p></p>
<p class=MsoPlainText>1.30 Archive::Zip<o:p></o:p></p>
<p class=MsoPlainText>0.23 bignum<o:p></o:p></p>
<p class=MsoPlainText>1.11 Carp<o:p></o:p></p>
<p class=MsoPlainText>2.02 Compress::Zlib<o:p></o:p></p>
<p class=MsoPlainText>1.119 Convert::BinHex<o:p></o:p></p>
<p class=MsoPlainText>0.17 Convert::TNEF<o:p></o:p></p>
<p class=MsoPlainText>2.124 Data::Dumper<o:p></o:p></p>
<p class=MsoPlainText>2.30 Date::Parse<o:p></o:p></p>
<p class=MsoPlainText>1.03 DirHandle<o:p></o:p></p>
<p class=MsoPlainText>1.06 Fcntl<o:p></o:p></p>
<p class=MsoPlainText>2.77 File::Basename<o:p></o:p></p>
<p class=MsoPlainText>2.14 File::Copy<o:p></o:p></p>
<p class=MsoPlainText>2.02 FileHandle<o:p></o:p></p>
<p class=MsoPlainText>2.07_03 File::Path<o:p></o:p></p>
<p class=MsoPlainText>0.22 File::Temp<o:p></o:p></p>
<p class=MsoPlainText>0.92 Filesys::Df<o:p></o:p></p>
<p class=MsoPlainText>3.68 HTML::Entities<o:p></o:p></p>
<p class=MsoPlainText>3.68 HTML::Parser<o:p></o:p></p>
<p class=MsoPlainText>3.57 HTML::TokeParser<o:p></o:p></p>
<p class=MsoPlainText>1.25 IO<o:p></o:p></p>
<p class=MsoPlainText>1.14 IO::File<o:p></o:p></p>
<p class=MsoPlainText>1.13 IO::Pipe<o:p></o:p></p>
<p class=MsoPlainText>2.07 Mail::Header<o:p></o:p></p>
<p class=MsoPlainText>1.89 Math::BigInt<o:p></o:p></p>
<p class=MsoPlainText>0.22 Math::BigRat<o:p></o:p></p>
<p class=MsoPlainText>3.08 MIME::Base64<o:p></o:p></p>
<p class=MsoPlainText>5.428 MIME::Decoder<o:p></o:p></p>
<p class=MsoPlainText>5.428 MIME::Decoder::UU<o:p></o:p></p>
<p class=MsoPlainText>5.428 MIME::Head<o:p></o:p></p>
<p class=MsoPlainText>5.428 MIME::Parser<o:p></o:p></p>
<p class=MsoPlainText>3.08 MIME::QuotedPrint<o:p></o:p></p>
<p class=MsoPlainText>5.428 MIME::Tools<o:p></o:p></p>
<p class=MsoPlainText>0.14 Net::CIDR<o:p></o:p></p>
<p class=MsoPlainText>1.25 Net::IP<o:p></o:p></p>
<p class=MsoPlainText>0.19 OLE::Storage_Lite<o:p></o:p></p>
<p class=MsoPlainText>1.04 Pod::Escapes<o:p></o:p></p>
<p class=MsoPlainText>3.07 Pod::Simple<o:p></o:p></p>
<p class=MsoPlainText>1.17 POSIX<o:p></o:p></p>
<p class=MsoPlainText>1.21 Scalar::Util<o:p></o:p></p>
<p class=MsoPlainText>1.82 Socket<o:p></o:p></p>
<p class=MsoPlainText>2.21 Storable<o:p></o:p></p>
<p class=MsoPlainText>1.4 Sys::Hostname::Long<o:p></o:p></p>
<p class=MsoPlainText>0.27 Sys::Syslog<o:p></o:p></p>
<p class=MsoPlainText>missing Test::Pod<o:p></o:p></p>
<p class=MsoPlainText>0.96 Test::Simple<o:p></o:p></p>
<p class=MsoPlainText>1.9719 Time::HiRes<o:p></o:p></p>
<p class=MsoPlainText>1.02 Time::localtime<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Optional module versions are:<o:p></o:p></p>
<p class=MsoPlainText>1.52 Archive::Tar<o:p></o:p></p>
<p class=MsoPlainText>0.23 bignum<o:p></o:p></p>
<p class=MsoPlainText>missing Business::ISBN<o:p></o:p></p>
<p class=MsoPlainText>missing Business::ISBN::Data<o:p></o:p></p>
<p class=MsoPlainText>missing Data::Dump<o:p></o:p></p>
<p class=MsoPlainText>1.82 DB_File<o:p></o:p></p>
<p class=MsoPlainText>1.31 DBD::SQLite<o:p></o:p></p>
<p class=MsoPlainText>1.615 DBI<o:p></o:p></p>
<p class=MsoPlainText>1.16 Digest<o:p></o:p></p>
<p class=MsoPlainText>1.02 Digest::HMAC<o:p></o:p></p>
<p class=MsoPlainText>2.39 Digest::MD5<o:p></o:p></p>
<p class=MsoPlainText>2.13 Digest::SHA1<o:p></o:p></p>
<p class=MsoPlainText>1.01 Encode::Detect<o:p></o:p></p>
<p class=MsoPlainText>missing Error<o:p></o:p></p>
<p class=MsoPlainText>0.2703 ExtUtils::CBuilder<o:p></o:p></p>
<p class=MsoPlainText>2.2203 ExtUtils::ParseXS<o:p></o:p></p>
<p class=MsoPlainText>2.38 Getopt::Long<o:p></o:p></p>
<p class=MsoPlainText>missing Inline<o:p></o:p></p>
<p class=MsoPlainText>missing IO::String<o:p></o:p></p>
<p class=MsoPlainText>1.09 IO::Zlib<o:p></o:p></p>
<p class=MsoPlainText>2.27 IP::Country<o:p></o:p></p>
<p class=MsoPlainText>missing Mail::ClamAV<o:p></o:p></p>
<p class=MsoPlainText>3.003001
Mail::SpamAssassin<o:p></o:p></p>
<p class=MsoPlainText>missing Mail::SPF<o:p></o:p></p>
<p class=MsoPlainText>missing Mail::SPF::Query<o:p></o:p></p>
<p class=MsoPlainText>0.3607 Module::Build<o:p></o:p></p>
<p class=MsoPlainText>missing Net::CIDR::Lite<o:p></o:p></p>
<p class=MsoPlainText>0.66 Net::DNS<o:p></o:p></p>
<p class=MsoPlainText>missing Net::DNS::Resolver::Programmable<o:p></o:p></p>
<p class=MsoPlainText>missing Net::LDAP<o:p></o:p></p>
<p class=MsoPlainText> 4.028 NetAddr::IP<o:p></o:p></p>
<p class=MsoPlainText>missing Parse::RecDescent<o:p></o:p></p>
<p class=MsoPlainText>missing SAVI<o:p></o:p></p>
<p class=MsoPlainText>3.17 Test::Harness<o:p></o:p></p>
<p class=MsoPlainText>missing Test::Manifest<o:p></o:p></p>
<p class=MsoPlainText>2.0.0 Text::Balanced<o:p></o:p></p>
<p class=MsoPlainText>1.53 URI<o:p></o:p></p>
<p class=MsoPlainText>0.77 version<o:p></o:p></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0in 0in 1.0pt 0in'>
<p class=MsoPlainText style='border:none;padding:0in'>missing YAML<o:p></o:p></p>
</div>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Trying to setlogsock(unix)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Reading configuration file
/usr/local/etc/MailScanner/MailScanner.conf<o:p></o:p></p>
<p class=MsoPlainText>Read 865 hostnames from the phishing whitelist<o:p></o:p></p>
<p class=MsoPlainText>Read 5278 hostnames from the phishing blacklists<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Checking version numbers...<o:p></o:p></p>
<p class=MsoPlainText>Version number in MailScanner.conf (4.81.4) is correct.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Your envelope_sender_header in spam.assassin.prefs.conf
is correct.<o:p></o:p></p>
<p class=MsoPlainText>MailScanner setting GID to (125)<o:p></o:p></p>
<p class=MsoPlainText>MailScanner setting UID to (125)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Checking for SpamAssassin errors (if you use it)...<o:p></o:p></p>
<p class=MsoPlainText>Using SpamAssassin results cache<o:p></o:p></p>
<p class=MsoPlainText>Connected to SpamAssassin cache database<o:p></o:p></p>
<p class=MsoPlainText>SpamAssassin reported no errors.<o:p></o:p></p>
<p class=MsoPlainText>Connected to Processing Attempts Database<o:p></o:p></p>
<p class=MsoPlainText>Created Processing Attempts Database successfully<o:p></o:p></p>
<p class=MsoPlainText>There are 2 messages in the Processing Attempts Database<o:p></o:p></p>
<p class=MsoPlainText>Using locktype = posix<o:p></o:p></p>
<p class=MsoPlainText>MailScanner.conf says "Virus Scanners = clamd"<o:p></o:p></p>
<p class=MsoPlainText>Found these virus scanners installed: clamd<o:p></o:p></p>
<p class=MsoPlainText>===========================================================================<o:p></o:p></p>
<p class=MsoPlainText>Filename Checks: Windows/DOS Executable (1 eicar.com)<o:p></o:p></p>
<p class=MsoPlainText>Other Checks: Found 1 problems<o:p></o:p></p>
<p class=MsoPlainText>Virus and Content Scanning: Starting<o:p></o:p></p>
<p class=MsoPlainText>Clamd::INFECTED:: Eicar-Test-Signature :: ./1/eicar.com<o:p></o:p></p>
<p class=MsoPlainText>Virus Scanning: Clamd found 1 infections<o:p></o:p></p>
<p class=MsoPlainText>Infected message 1 came from 10.1.1.1<o:p></o:p></p>
<p class=MsoPlainText>Virus Scanning: Found 1 viruses<o:p></o:p></p>
<p class=MsoPlainText>===========================================================================<o:p></o:p></p>
<p class=MsoPlainText>Virus Scanner test reports:<o:p></o:p></p>
<p class=MsoPlainText>Clamd said "eicar.com was infected:
Eicar-Test-Signature"<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>If any of your virus scanners (clamd)<o:p></o:p></p>
<p class=MsoPlainText>are not listed there, you should check that they are
installed correctly<o:p></o:p></p>
<p class=MsoPlainText>and that MailScanner is finding them correctly via its
virus.scanners.conf.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
</div>
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