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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have weird stuff happening. When we put any file into ZIP archive
created from Winzip or Winrar I get the following log in mail.log:</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jan 3 15</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>:14:43 ares MailScanner[5103]: Virus
and Content Scanning: Starting</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jan 3 15</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>:14:43 ares MailScanner[5103]: Clamd::ERROR::
Access denied. ERROR :: ./66522203B7.AD6EB/zRicohdeviceUsersetup.doc</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jan 3 15</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>:14:43 ares MailScanner[5103]: Virus
Scanning: Clamd found 1 infections</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jan 3 15</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>:14:43 ares MailScanner[5103]: Virus
Scanning: Found 1 viruses</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jan 3 15</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>:14:43 ares MailScanner[5103]: Spam
Checks: Starting</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>File delivered after passing mailscanner to final
destination.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>When I put the same file into ZIP archive using built-in
Windows XP engine it works flawlessly and no error log is generated. No error
is generated when same file is put within .rar archive either.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve tried different files anything from jpeg to pdf
and end up with error described above.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Can someone point me in the right direct how to troubleshoot
this within mailscanner. </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>System:</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Clamd 0.96.5</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Ubuntu Server 10.04</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>MailScanner 4.82.3</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Perl 5.10.1</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thank you,</span></font></p>
<p class=MsoNormal><b><font size=1 face=Georgia><span style='font-size:8.0pt;
font-family:Georgia;font-weight:bold'>Naz Snidanko</span></font></b></p>
<p class=MsoNormal><b><font size=1 face=Georgia><span style='font-size:8.0pt;
font-family:Georgia;font-weight:bold'>Desktop & Network Support</span></font></b></p>
<p class=MsoNormal><b><font size=1 face=Georgia><span style='font-size:8.0pt;
font-family:Georgia;font-weight:bold'>Harper Power Products Inc.</span></font></b></p>
<p class=MsoNormal><b><font size=1 face=Georgia><span style='font-size:8.0pt;
font-family:Georgia;font-weight:bold'>(p) 416 201- 7506</span></font></b></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="mailto:nsnidanko@harperpowerproducts.com"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>nsnidanko@harperpowerproducts.com</span></font></a></span></font></p>
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