look in the logs....mailscanner/etc doesn't do smtp thats purely up to Sendmail. <br><br>Martin<br><br><div class="gmail_quote">On 7 June 2010 16:00, Roger Ide <span dir="ltr"><<a href="mailto:rogeride@rogeride.com">rogeride@rogeride.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">We can no longer remotely send email from external clients such as Outlook<br>
via sendmail with MailScanner running, since an upgrade from MS 4.63.x to MS<br>
4.79.11-1, also involving an upgrade to ClamAv 0.96.1, and SpamAssassin<br>
3.3.0. This despite the fact that each user that is being denied access is<br>
properly listed in /etc/relay-domains, and the /etc/mail/shadow, and<br>
/etc/mail/passwd files. Saslauthd in running and testsaslauthd shows a<br>
Success with a properly authorized user/password combination.<br>
<br>
We're running EnsimPro Ensim Pro 10.3.0-fc.6.11, and everything was fine<br>
before the upgrade. We have just the one website that we are hosting.<br>
Sendmail, MailScanner and the rest are all located at the root level and<br>
service the this one website which is 'site1'. The aforementioned<br>
/etc/mail/shadow and passwd files are on at /home/virtual/site1/fst/etc.<br>
<br>
With MailScanner off, sendmail has no trouble finding these files on its<br>
own, and granting access to listed users.<br>
<br>
With MailScanner running, sendmail does not seem to know where to look for<br>
those files. The basic message I get is 'user information cannot be found'<br>
(my paraphrase).<br>
<br>
Experimentally, I copied the user data from<br>
/home/virtual/site1/fst/etc/shadow into /etc/shadow, and did the same with<br>
the passwd file user data.<br>
<br>
PRESTO! We are back to running normally. Except it's a fudge and the<br>
question still needs answer.<br>
<br>
Presumably the problem lies with the sendmail instances run by MailScanner<br>
(or ClamAv or SpamAssassin), such that they no longer know where they<br>
belong. Could this be a user/group issue, or the possibility that there is a<br>
configuration that I have overlooked?<br>
<br>
In order to deal with the multiple-recipient emails that we get, I followed<br>
the suggestion at <a href="http://sendmail.org" target="_blank">sendmail.org</a> to set up a <a href="http://sendmail-in.cf" target="_blank">sendmail-in.cf</a> (via a<br>
<a href="http://sendmail-in.mc" target="_blank">sendmail-in.mc</a>). This has been in place for over two years, so I haven't<br>
considered it to be in the investigation stream.<br>
<br>
Additionally, it should be said that MailScanner upgrades have to be applied<br>
outside the Ensim Pro environment since it was obsolecing even as we<br>
acquired it on our 'new' server in 2007. I upgraded successfully to 4.63.x<br>
at that time, but I may have had to make an adjustment at the time to avoid<br>
this very problem. I don't remember that I had this problem, and I haven't<br>
run across anything that would remind me of it.<br>
<br>
Thank you if you have read this far. If any of this rings a bell, or if<br>
there is better information that I can provide, I will be happy to do so.<br>
<br>
Roger Ide<br>
<font color="#888888"><br>
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</font></blockquote></div><br><br clear="all"><br>-- <br>Martin Hepworth<br>Oxford, UK<br>