Hi Julian,<div><br></div><div>Sorry, I was mistaken about the system-wide setting. I must have looked in the wrong place.</div><div>I'll try the new version and report my findings.</div><div><br></div><div>Thanks for taking the time to look into this.</div>
<div><br></div><div>Pedro<br clear="all"><br>
<br><br><div class="gmail_quote">On Thu, Sep 24, 2009 at 3:49 PM, Julian Field <span dir="ltr"><<a href="mailto:MailScanner@ecs.soton.ac.uk">MailScanner@ecs.soton.ac.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Why did you think the "Zip Attachments" feature is a system-wide setting. The line above the setting clearly says:<br>
# This can also be the filename of a ruleset.<br>
<br>
I will take a look at the filenames problem, but no guarantees I can fix it easily.<div class="im"><br>
<br>
On 24/09/2009 12:46, Pedro Arinto wrote:<br>
</div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">
Hi Alex,<br>
<br>
Unfortunately, since I work in Portugal, it is impossible to avoid using non-English characters in filenames. Even if I could somehow tell our users to avoid international characters, i cannot control everyone who sends us email.<br>
All platforms I've tested (Mac, Windows & Linux) see the same messed up filenames in the zip file. The difference is that in Windows, with most unzip packages (like 7-zip), there is an error when unzipping the file. In Mac, Linux & Windows with Winzip, the unzip operation is successful, but the filenames are garbled. This wouldn't be a big problem if the file extension remained the same as the original file, but it also gets messed up. Since most of our users are non-technical, this is a big problem for them.<br>
<br>
Can the zip feature be enabled selectively with a ruleset ? This would partially solve our problems, but as far as I can tell it is a system-wide setting.<br>
<br>
Thanks,<br>
<br>
Pedro<br>
<br>
<br></div><div class="im">
On Mon, Sep 21, 2009 at 4:07 PM, Alex Neuman <<a href="mailto:alex@rtpty.com" target="_blank">alex@rtpty.com</a> <mailto:<a href="mailto:alex@rtpty.com" target="_blank">alex@rtpty.com</a>>> wrote:<br>
<br>
I don't know how to fix it, but here's a couple of thoughts:<br>
<br>
1. Can you avoid using filenames with non-english characters? It's<br>
less likely users will have problems that way - specially when<br>
going cross-platform.<br>
2. Are you sure the filenames are messed up? Do all platforms<br>
(linux, mac, unix) find the same, apparently corrupted filenames?<br>
How about all unzip programs for Windows? Could be that the<br>
unzipping program is not UTF aware or something like that.<br>
3. (and this is a question for Jules & the Gang) - what does<br>
MailScanner use for ZIPping? is it some Archive::Zip module call?<br>
Can it be changed (although it may impose a further performance<br>
penalty) to an external "zip" program? Something like the internal<br>
vs. external TNEF issue?<br>
<br>
<br>
<br>
On Sep 21, 2009, at 9:49 AM, Pedro Arinto wrote:<br>
<br>
the filenames get messed up in the resulting ZIP file. Windows<br>
users are unable to uncompress this files<br>
<br>
<br>
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