Hi Alex,<div><br></div><div>Unfortunately, since I work in Portugal, it is impossible to avoid using non-English characters in filenames. Even if I could somehow tell our users to avoid international characters, i cannot control everyone who sends us email.</div>
<div>All platforms I've tested (Mac, Windows & Linux) see the same messed up filenames in the zip file. The difference is that in Windows, with most unzip packages (like 7-zip), there is an error when unzipping the file. In Mac, Linux & Windows with Winzip, the unzip operation is successful, but the filenames are garbled. This wouldn't be a big problem if the file extension remained the same as the original file, but it also gets messed up. Since most of our users are non-technical, this is a big problem for them.</div>
<div><br></div><div>Can the zip feature be enabled selectively with a ruleset ? This would partially solve our problems, but as far as I can tell it is a system-wide setting.</div><div><br></div><div>Thanks,</div><div><br>
</div><div>Pedro</div><div><br></div><div><br><div class="gmail_quote">On Mon, Sep 21, 2009 at 4:07 PM, Alex Neuman <span dir="ltr"><<a href="mailto:alex@rtpty.com">alex@rtpty.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
I don't know how to fix it, but here's a couple of thoughts:<br>
<br>
1. Can you avoid using filenames with non-english characters? It's less likely users will have problems that way - specially when going cross-platform.<br>
2. Are you sure the filenames are messed up? Do all platforms (linux, mac, unix) find the same, apparently corrupted filenames? How about all unzip programs for Windows? Could be that the unzipping program is not UTF aware or something like that.<br>
3. (and this is a question for Jules & the Gang) - what does MailScanner use for ZIPping? is it some Archive::Zip module call? Can it be changed (although it may impose a further performance penalty) to an external "zip" program? Something like the internal vs. external TNEF issue?<div>
<div></div><div class="h5"><br>
<br>
<br>
On Sep 21, 2009, at 9:49 AM, Pedro Arinto wrote:<br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
the filenames get messed up in the resulting ZIP file. Windows users are unable to uncompress this files<br>
</blockquote>
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