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<DIV><FONT face=Arial size=2>Thanks Devi, </FONT><FONT face=Arial size=2>Yes,
I'm using sendmail and the users are using Outlook Express. But in my case, not
just the HTML email will lost, but some of the emails containing PDF, TIF
attachments or some messages in RTF format too. It's so strange that some of
them can get the message and some of them can't. I just want to know is it a bug
in Mailscanner or my configuration have some problem.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial>Best Regards,<BR>Terry WONG<BR></FONT></DIV>
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<DIV style="FONT: 10pt 新細明體">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt 新細明體; font-color: black"><B>From:</B>
<A title=mailstodevi@yahoo.com href="mailto:mailstodevi@yahoo.com">Devi S</A>
</DIV>
<DIV style="FONT: 10pt 新細明體"><B>To:</B> <A
title=mailscanner@lists.mailscanner.info
href="mailto:mailscanner@lists.mailscanner.info">MailScanner discussion</A>
</DIV>
<DIV style="FONT: 10pt 新細明體"><B>Sent:</B> Thursday, February 23, 2006 12:33
PM</DIV>
<DIV style="FONT: 10pt 新細明體"><B>Subject:</B> Re: Email missing for some of
recipients</DIV>
<DIV><BR></DIV><BR><BR><B><I>Terry WONG/ Hankyu HKG <<A
href="mailto:terry@hankyu.com.hk">terry@hankyu.com.hk</A>></I></B> wrote:
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<DIV><FONT face=Arial size=2>Hello,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I'm using Mailscanner 4.40.11-1 on Redhat Linux
9. I often having trouble on lost email messages. Usually the email will be
send to several users and CC several users too. I saw in the Mailwatch
showing the message were successfully deliver to those users. However, some
users complains they haven't got such message while some of them have. I
suspect this situation was caused by the Mailscanner overloaded. Would
anyone having the same problem could give me some hints to solve this
problem? Thanks!!</FONT></DIV></BLOCKQUOTE>
<DIV>Terry,</DIV>
<DIV>The same whimsical problem I am also facing. Are! you using sendmail? Are
your users using Microsoft Outlook 2003?</DIV>
<DIV>These are my findings but i have not solved the problem but avoided
it,</DIV>
<DIV> 1. Mail sent in HTML format from Microsoft outlook 2003 are the
candidate for these "missing mails"</DIV>
<DIV>2. If a mail is sent to three persons two will receive it one will not
receive it</DIV>
<DIV>3. I stopped MailScanner and tried sending the mail, again the user
who didn't receive the mail still didn't receive it.</DIV>
<DIV>4. The message id of these mails are very lenghty.</DIV>
<DIV>5. If the users send the same mail in RTF format the mails reaches the
user without any issue</DIV>
<DIV>6. Not all mails sent in HTML format will get missed, meaning some will
reach SAFELY</DIV>
<DIV> </DIV>
<DIV>So I advised my user group not to use HTML format while sending mails
instead use RTF format. After this the situation is fairly under control. No
one has complained of missing mails. But I am su! re I have not solved the
problem but avoided it!</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><BR> </DIV><BR><BR>
<P><FONT color=maroon><STRONG>Regards</STRONG></FONT>
<P><FONT face="Comic Sans MS"><FONT color=maroon><STRONG>Devi
S.</STRONG></FONT> </FONT></FONT>
<P></P>
<P><FONT face="Comic Sans MS">Our greatest glory is not in never falling- but
in rising every time we fall - Confucius</FONT></P>
<P>
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