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You may have compounded it by using RTF. Fortunately Julian's worked
around it.<br>
<br>
Devi S wrote:
<blockquote cite="mid20060223043305.6946.qmail@web50610.mail.yahoo.com"
type="cite"><br>
<br>
<b><i>Terry WONG/ Hankyu HKG <a class="moz-txt-link-rfc2396E" href="mailto:terry@hankyu.com.hk"><terry@hankyu.com.hk></a></i></b>
wrote:
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<div><font face="Arial" size="2">Hello,</font></div>
<div> </div>
<div><font face="Arial" size="2">I'm using Mailscanner 4.40.11-1 on
Redhat Linux 9. I often having trouble on lost email messages. Usually
the email will be send to several users and CC several users too. I saw
in the Mailwatch showing the message were successfully deliver to those
users. However, some users complains they haven't got such message
while some of them have. I suspect this situation was caused by the
Mailscanner overloaded. Would anyone having the same problem could give
me some hints to solve this problem? Thanks!!</font></div>
</blockquote>
<div>Terry,</div>
<div>The same whimsical problem I am also facing. Are! you using
sendmail? Are your users using Microsoft Outlook 2003?</div>
<div>These are my findings but i have not solved the problem but
avoided it,</div>
<div> 1. Mail sent in HTML format from Microsoft outlook 2003 are the
candidate for these "missing mails"</div>
<div>2. If a mail is sent to three persons two will receive it one
will not receive it</div>
<div>3. I stopped MailScanner and tried sending the mail, again the
user who didn't receive the mail still didn't receive it.</div>
<div>4. The message id of these mails are very lenghty.</div>
<div>5. If the users send the same mail in RTF format the mails
reaches the user without any issue</div>
<div>6. Not all mails sent in HTML format will get missed, meaning
some will reach SAFELY</div>
<div> </div>
<div>So I advised my user group not to use HTML format while sending
mails instead use RTF format. After this the situation is fairly under
control. No one has complained of missing mails. But I am su! re I have
not solved the problem but avoided it!</div>
<div> </div>
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<br>
<br>
<p><font color="maroon"><strong>Regards</strong></font>
</p>
<p><font face="Comic Sans MS"><font color="maroon"><strong>Devi S.</strong></font>
</font>
</p>
<p><font face="Comic Sans MS">Our greatest glory is not in never
falling- but in rising every time we fall - Confucius</font></p>
<p> </p>
<hr size="1"> <br>
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Autos</a> </blockquote>
<br>
<pre class="moz-signature" cols="72">--
Alex Neuman van der Hans
N&K Technology Consultants
Tel. +507 214-9002 - <a class="moz-txt-link-freetext" href="http://nkpanama.com/">http://nkpanama.com/</a></pre>
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