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<div class=Section1>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi all,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>When mailscanner receive a mail with a word document
in attachement, Mailscanner crash (if virus scanning is enabled). A core is
generated under a directory (HAAxxxx) in the incomming directory of mailscanner.
With the core, the header and the attachement of the message is also present…
but the process of mailscanner is crashed and the mails in queue are blocked
until a desactivate the virus scanning parameter…</span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'>Maillog without debug mode, with a
word document in attachment in mail queue (Mailscanner crash with a zombie
process) :</span></font></b></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:10</span><span
lang=EN-GB> MailScanner[25207]: New Batch: Found 2 messages waiting </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:10</span><span
lang=EN-GB> MailScanner[25207]: New Batch: Scanning 1 messages, 16855 bytes </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:10</span><span
lang=EN-GB> MailScanner[25207]: Spam Checks: Starting </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:10</span><span
lang=EN-GB> MailScanner[25307]: MailScanner E-Mail Virus Scanner version 4.28.6
starting... </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:17</span><span
lang=EN-GB> MailScanner[25281]: Using locktype = flock </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:20</span><span
lang=EN-GB> MailScanner[25185]: New Batch: Scanning 1 messages, 16855 bytes </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:20</span><span
lang=EN-GB> MailScanner[25185]: Spam Checks: Starting </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:30:20</span><span
lang=EN-GB> MailScanner[25327]: MailScanner E-Mail Virus Scanner version 4.28.6
starting...</span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'> </span></font></b></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'>Starting debugging mode :</span></font></b></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Starting MailScanner...</span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>In Debugging mode, not forking... </span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'>Messages in Maillog while mailscanner
processing in debug mode :</span></font></b></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:43</span><span
lang=EN-GB> MailScanner[25619]: MailScanner E-Mail Virus Scanner version 4.28.6
starting... </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:49</span><span
lang=EN-GB> MailScanner[25619]: lock.pl sees Config LockType =
flock </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:49</span><span
lang=EN-GB> MailScanner[25619]: lock.pl sees have_module = 0 </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:49</span><span
lang=EN-GB> MailScanner[25619]: Using locktype = flock </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:49</span><span
lang=EN-GB> MailScanner[25619]: New Batch: Scanning 3 messages, 22643 bytes </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:49</span><span
lang=EN-GB> MailScanner[25619]: Spam Checks: Starting </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:49</span><span
lang=EN-GB> MailScanner[25619]: RBL Checks: returned 0 </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:50</span><span
lang=EN-GB> MailScanner[25619]: SpamAssassin returned 0 </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:50</span><span
lang=EN-GB> MailScanner[25619]: RBL Checks: returned 0 </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:51</span><span
lang=EN-GB> MailScanner[25619]: SpamAssassin returned 0 </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:52</span><span
lang=EN-GB> MailScanner[25619]: RBL Checks: returned 0 </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:54</span><span
lang=EN-GB> MailScanner[25619]: SpamAssassin returned 0 </span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Mar 12 </span></font><span lang=EN-GB>11:33:54</span><span
lang=EN-GB> MailScanner[25619]: Created attachment dirs for 3 messages</span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'>At this time, Mailscanner crash…<font
color=navy><span style='color:navy'> </span></font>And the messages
aren’t sent !!!</span></font></b></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'> </span></font></b></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'>What can I do ?</span></font></b></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'> </span></font></b></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'>Thanks</span></font></b></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'> </span></font></b></p>
<p class=MsoPlainText><b><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;font-weight:bold'>Emmanuel.</span></font></b></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'> </span></font></p>
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