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<DIV><SPAN class=489170116-27102003><FONT face=Arial color=#0000ff size=2>What
kind of user guide are you looking for? </FONT></SPAN></DIV>
<DIV><SPAN class=489170116-27102003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=489170116-27102003><FONT face=Arial color=#0000ff size=2>I use
ms-mrtg to provide an operations group with a way to monitor the system from a
web browser. Here is some generic verbiage that may be of use to
you. </FONT></SPAN></DIV>
<DIV><SPAN class=489170116-27102003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=489170116-27102003>
<H3 style="MARGIN: 12pt 0in 3pt"><SPAN
style="FONT-SIZE: 12pt; mso-bidi-font-size: 13.0pt"><FONT face=Arial>Procedure
1:<SPAN style="mso-spacerun: yes"> </SPAN>Status Review <?xml:namespace
prefix = o ns = "urn:schemas-microsoft-com:office:office"
/><o:p></o:p></FONT></SPAN></H3>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Frequency:<SPAN
style="mso-spacerun: yes"> </SPAN>Every 2 hours<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">The
server status pages are available via web interface and show the daily
progression in 5 minute increments of the following values:</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><SPAN
class=489170116-27102003> 1.
</SPAN>total mail relayed per day <o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">2.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">total
spam identified per day<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">3.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">copies
of sendmail per day<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">4.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">copies
of MailScanner per day<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">5.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">bytes
transferred per day<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">6.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">memory
daily graph<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">7.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">incoming
queue daily graph<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">8.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">outgoing
queue daily graph<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">9.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">load
avg daily graph<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">10.<SPAN style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">cpu
utilization daily graph<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">11.<SPAN style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">Ethernet
traffic per day<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">12.<SPAN style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">/var/spool/
disk utilization<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1; tab-stops: list .75in"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Verdana; mso-bidi-font-family: Verdana"><SPAN
style="mso-list: Ignore">13.<SPAN style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">/ disk
utilization<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">Clicking
on any one of these graphs will display the historical record of that particular
statistic.<SPAN style="mso-spacerun: yes"> </SPAN>Any deviations from the
normal pattern should be investigated.<SPAN style="mso-spacerun: yes">
</SPAN>For example, if the incoming queue graph shows a growing number of
messages that may be an indication that the mailscanner service is not running
or is having a problem.<SPAN style="mso-spacerun: yes">
</SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">The
current MRTG graphs can be found here:<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN class=489170116-27102003><FONT
color=#0000ff>(insert your URLs here)</FONT></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">Each
graph should be visually inspected for unusual activity.<SPAN
style="mso-spacerun: yes"> </SPAN>Unexpected results may be represented
graphically as a spike, a dip or drop off or a flat line.<SPAN
style="mso-spacerun: yes"> </SPAN>For some graphs these behaviors are
normal, so it is important to understand what each chart represents and to
review historical chart data as a comparison.<SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">Individual
Chart Details<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Mail Relayed daily
graph</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> represents
the total number of messages forwarded through the system on a daily basis.<SPAN
style="mso-spacerun: yes"> </SPAN>Messages that are quarantined are not
counted here because they are not forwarded through to the <SPAN
class=489170116-27102003>mail </SPAN>servers.<SPAN
style="mso-spacerun: yes"> </SPAN>This graph should be steadily rising
through the day.<SPAN style="mso-spacerun: yes"> </SPAN>Because it is a
constant incremental count, it will only increase or stay the same and NEVER go
down.<SPAN style="mso-spacerun: yes"> </SPAN>A sharp rise in traffic may
be related to a denial of service attack or mass mailing.<SPAN
style="mso-spacerun: yes"> </SPAN>A flat-line of activity can be
indicative of service problems and the service should be verified from both
inside and outside the local network to ensure
availability.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Spam Identified daily
graph</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> is a count
of messages scoring greater than or equal to the Spam Score as defined by
MailScanner.<SPAN style="mso-spacerun: yes"> </SPAN>This includes High
Scoring spam messages.<SPAN style="mso-spacerun: yes"> </SPAN>This graph
can be monitored for extreme deviations but should rise about equally with the
Mail Relayed daily graph on an average day. <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Virii Caught daily
graph</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> shows a
total number of message found that violate content filtering rules.<SPAN
style="mso-spacerun: yes"> </SPAN>These messages are quarantined because
of virii, forbidden extensions and html embedded malicious code.<SPAN
style="mso-spacerun: yes"> </SPAN>Any sharp rise in this graph should be
investigated.<SPAN style="mso-spacerun: yes">
</SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Copies of Sendmail / MailScanner
daily graph</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> is an
indicator of the environment health.<SPAN style="mso-spacerun: yes">
</SPAN>It is not uncommon to see Sendmail processes reach into the hundreds
during busy periods.<SPAN style="mso-spacerun: yes"> </SPAN>Each message
being delivered may spawn an additional sendmail process.<SPAN
style="mso-spacerun: yes"> </SPAN>Copies of sendmail will usually show
large spikes during periods of high activity.<SPAN
style="mso-spacerun: yes"> </SPAN>MailScanner process should remain at a
mostly steady number throughout the day.<SPAN style="mso-spacerun: yes">
</SPAN>If this number goes up dramatically, MailScanner may be experiencing
problems or a lock condition.<SPAN style="mso-spacerun: yes"> </SPAN>The
MailScanner system automatically resets itself dynamically every 4 hours to
prevent lock conditions and other problems that may occur in a volatile
environment.<SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Mbytes of Mail Transferred daily
graph</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> is useful
for determining the total network load due to external email.<SPAN
style="mso-spacerun: yes"> </SPAN>Not required to be monitored except for
extreme variations. <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Memory / Load Average / CPU
Utilization daily graphs</SPAN></U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> are used for system health
monitoring.<SPAN style="mso-spacerun: yes"> </SPAN>Any deviation on these
graphs should be carefully examined and reported on.<SPAN
style="mso-spacerun: yes"> </SPAN>These figures should be compared to
'normal operating baselines' on a regular basis.<SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">NOTE:<SPAN
style="mso-spacerun: yes"> </SPAN>CPU Utilization is the average
utilization for all CPUs.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Files in Incoming / Outgoing Queue
daily graphs</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">
provide an indication of the queue status.<SPAN style="mso-spacerun: yes">
</SPAN>If there is a steadily rising number of messages in either queue there is
most likely a problem transferring mail.<SPAN style="mso-spacerun: yes">
</SPAN>If the buildup is in the incoming queue MailScanner may be down or
experiencing problems processing mail.<SPAN style="mso-spacerun: yes">
</SPAN>If the buildup is in the outgoing queue the problem is most likely
related to the mail server (smtp service may be down).<SPAN
style="mso-spacerun: yes"> </SPAN>DNS problems are also a probable cause
of outbound queue buildup.<SPAN style="mso-spacerun: yes"> </SPAN>Any
rapid increase in either of these queues should be reported as soon as they are
discovered. <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Server Ethernet Traffic daily
graph</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> shows
inbound and outbound network traffic.<SPAN style="mso-spacerun: yes">
</SPAN>A spike in this graph may indicate a possible denial of service
attack.<SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><U><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Spaced Used daily
graphs</SPAN></U><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> should be
monitored on a regular basis.<SPAN style="mso-spacerun: yes"> </SPAN>These
figures should rise at a relatively constant rate.<SPAN
style="mso-spacerun: yes"> </SPAN>If the totals rise above 50% or if a
spike is observed, the condition should be reported.<SPAN
style="mso-spacerun: yes"> </SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">NOTE:<SPAN
style="mso-spacerun: yes"> </SPAN>The MRTG graphing system operates on
the <SPAN class=489170116-27102003>MS</SPAN> servers but completely
independent of the <SPAN class=489170116-27102003>system </SPAN>mail
processing applications.<SPAN style="mso-spacerun: yes"> </SPAN>Therefore
it has the ability to continue to operate and when the system has failed.<SPAN
style="mso-spacerun: yes"> </SPAN>If any of the graphs that are normally
very active appear to flatline (show zero activity) then it is likely that the
system has failed and the services should be checked for availability (see
checking services below).<SPAN style="mso-spacerun: yes">
</SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">Any
conditions worthy of reporting should be e-mailed to the system primary admin
via email.<SPAN style="mso-spacerun: yes">
</SPAN><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt"><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana; mso-bidi-font-size: 12.0pt">Any
condition that indicates system instability should be reported via email to the
primary admin and the primary admin should be notified via phone/pager.<SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></B></P></SPAN></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Peter Russell
[mailto:prussell@MTELIZA.COM.AU] <BR><B>Sent:</B> Monday, October 27, 2003
6:14 AM<BR><B>To:</B> MAILSCANNER@JISCMAIL.AC.UK<BR><B>Subject:</B> Re:
mailscanner-mrtg - no graphics?<BR><BR></FONT></DIV>
<P> Thank you Kevin, I have currently just built my
MailScanner/Redhat/Postfix/MSmrtg box. I plan to finish going through the
excercise of being to install it and get it all working. I am happy to grab
the snapshot tomorrow and try it. (i am at home now). Once i have everything
working i will start again from scratch and document everything i do
(requirement where i work) and we place into production and slowly turn on
things like av and sa.</P>
<P>The problem i am having with no pngs in MSmrtg is almost certainly a
specific MRTG/GD/Libpng issue according to the few google results i have. cron
is pumping out the following errors to me, very frequently. Which, not being
any type or perl guru, are almost impossible for me to fix :(</P>
<P> </P>
<P>Possible precedence problem on bitwise | operator at
/usr/bin/../lib/mrtg2/BER.pm line 619.<BR>gd-png: fatal libpng error:
Invalid filter type specified<BR>gd-png error: setjmp returns error
condition<BR>gd-png: fatal libpng error: Invalid filter type
specified<BR>gd-png error: setjmp returns error condition<BR>gd-png:
fatal libpng error: Invalid filter type specified<BR>gd-png error:
setjmp returns error condition<BR>gd-png: fatal libpng error: Invalid
filter type specified<BR>gd-png error: setjmp returns error
condition<BR>gd-png: fatal libpng error: Invalid filter type
specified<BR>gd-png error: setjmp returns error condition<BR>gd-png:
fatal libpng error: Invalid filter type specified<BR>gd-png error:
setjmp returns error condition<BR>gd-png: fatal libpng error: Invalid
filter type specified<BR>gd-png error: setjmp returns error condition</P>
<P><FONT face=Arial color=#0000ff size=2></FONT> </P>
<P> </P>
<P>If there is any form of userguide etc on ms-mrtg could some one please post
me a link?</P>
<P> </P>
<P>Kind regards and thanks</P>
<P>Pete</P>
<P><BR><BR><FONT size=2><B>Kevin Spicer
<kevin@KEVINSPICER.CO.UK></B></FONT><BR><FONT size=2>Sent by:
MailScanner mailing list <MAILSCANNER@JISCMAIL.AC.UK></FONT><BR><FONT
size=2>10/27/2003 07:37 AM GMT</FONT><BR><FONT size=2>Please respond to
MailScanner mailing list</FONT><BR><BR><FONT size=2>To:</FONT> <FONT
size=2>MAILSCANNER@JISCMAIL.AC.UK</FONT><BR><FONT size=2>cc:</FONT> <BR><FONT
size=2>bcc:</FONT> <BR><FONT size=2>Subject:</FONT> <FONT size=2>Re:
mailscanner-mrtg - no graphics?</FONT><BR><BR><BR></P>
<P><FONT face=Monospace,Courier>Hi Peter, I'm the current maintainer of
mailscanner-mrtg so hopefully I<BR>can answer your
questions...<BR></FONT><BR><FONT face=Monospace,Courier>>On Mon, 2003-10-27
at 01:39, Peter Russell wrote:<BR>>Hi there, firstly, is this the
forum to provide feedback to the<BR>>authors of the mailscanner
product?<BR></FONT><BR><FONT face=Monospace,Courier>Not really - please use
the forums on the sourceforge project page at<BR><A
href="https://sourceforge.net/projects/mailscannermrtg/">https://sourceforge.net/projects/mailscannermrtg/</A><BR></FONT><BR><FONT
face=Monospace,Courier>>Secondly, we have MS installed and running
nicely,<BR>>postfix+redhat9+mailscanner - i installed mailscanner-mrtg but
all my<BR>>graphs are boken images (juts get the little square with a x in
it, no<BR>>pictures.<BR></FONT><BR><FONT face=Monospace,Courier>Maybe
libpng issues as per Ugo's post if the following info
doesn't<BR>help...<BR></FONT><BR><FONT face=Monospace,Courier>>1. Does
ms-mrtg support postix? could this be my problem?<BR></FONT><BR><FONT
face=Monospace,Courier>Not the current stable version, but there is a
development snapshot up<BR>at <A
href="http://mailscannermrtg.sourceforge.net/snap.html">http://mailscannermrtg.sourceforge.net/snap.html</A>
which does (as well<BR>as Exim). This will form the basis for the next
release which (all<BR>being well) should be released at the end of this
week.<BR></FONT><BR><FONT face=Monospace,Courier>If you do try the snapshot
I'd be very interested in your feedback.<BR></FONT><BR><FONT
face=Monospace,Courier>--<BR>Kevin Spicer<BR>kevin AT kevinspicer DOT co DOT
uk<BR></FONT><BR><FONT face=Monospace,Courier>This message is digitally signed
using the GNU Privacy Guard.<BR>My public key may be obtained from <A
href="http://www.keyserver.net">http://www.keyserver.net</A><BR>pub
1024D/E342F442 2002-06-16 Kevin Spicer</FONT><BR><FONT
face=Monospace,Courier>Key fingerprint = 0B7D 76FA E599 21F0 6FD7 EDBC
6BA9 01EF E342<BR>F442</FONT></P></BLOCKQUOTE></BODY></HTML>