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<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff size=2>since
you aren't having any mail delivery problems when you start sendmail outside of
MailScanner, I'd suggest looking at your whitelist rules and blacklist rules,
and next I'd suggest looking for a configuration error in
MailScanner.conf. I had a similar problem until I whitelisted the internal
domains I manage.</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff size=2>in
MailScanner.conf, look at the following settings(just for
starters):</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff size=2>MTA =
sendmail</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff
size=2>and</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff
size=2>Sendmail = /usr/sbin/sendmail</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff size=2>if you
are using a standard install path on Redhat 7.3 for sendmail</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff size=2>also,
are you seeing any errors in your maillog on the e-mails that aren'd
delivered?</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff size=2>Evert
Ford</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff
size=2>Information Analyst</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff
size=2>Westone Laboratories</FONT></SPAN></DIV>
<DIV><SPAN class=770492018-14072003><FONT face=Arial color=#0000ff size=2><A
href="http://www.westone.com">http://www.westone.com</A></FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> MailScanner mailing list
[mailto:MAILSCANNER@JISCMAIL.AC.UK]<B>On Behalf Of </B>Chris
Yuzik<BR><B>Sent:</B> Monday, July 14, 2003 11:54 AM<BR><B>To:</B>
MAILSCANNER@JISCMAIL.AC.UK<BR><B>Subject:</B> strange glitch results in lost
mail<BR><BR></FONT></DIV>
<DIV><FONT face=Arial size=2>
<DIV><FONT face=Arial size=2>Hi everyone,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I have SpamAssassin and MailScanner running on my
RedHat 7.3 machine. The server is running Ensim WEBppliance PRO 3.5.10. The
server hosts about a dozen domains. I run sendmail and procmail. Almost
everything works great. Almost.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Mail from the outside world works as expected,
gets scanned and scored and so forth. I've got SA's threshold set to 5 and am
running DCC and Razor...in the two days I tested it over the weekend, it
correctly identified 99%+ of spam.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>My big problem is that sometimes mail from within
the server never arrives...never bounces...just goes to a black
hole.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I'll list some examples so it makes more
sense:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>1) let's pretend that domain1.com and domain2.com
are hosted on my server. external1.com is not hosted on my
server.</FONT></DIV>
<DIV><FONT face=Arial size=2>2) <A
href="mailto:steve@domain1.com">steve@domain1.com</A> and <A
href="mailto:john@domain1.com">john@domain1.com</A> can both sent to and
receive email from <A
href="mailto:susan@external1.com">susan@external1.com</A> just fine. <A
href="mailto:dave@domain2.com">dave@domain2.com</A> and <A
href="mailto:scott@domain2.com">scott@domain2.com</A> can also sent to and
receive email from <A
href="mailto:susan@external1.com">susan@external1.com</A> to. Internal to the
outside world works.</FONT></DIV>
<DIV><FONT face=Arial size=2>3) <A
href="mailto:steve@domain1.com">steve@domain1.com</A> can not email <A
href="mailto:john@domain1.com">john@domain1.com</A> and vice-versa.
Internal to internal is not working.</FONT></DIV>
<DIV><FONT face=Arial size=2>4) it gets stranger. <A
href="mailto:dave@domain2.com">dave@domain2.com</A> can send email to <A
href="mailto:scott@domain2.com">scott@domain2.com</A>, but not the other way
around. If scott replies to dave's message, then dave never gets the
reply.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>As I said before, the message doesn't bounce or
anything...it just goes into a black hole and is never seen
again.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>When I installed MailScanner, the
documentation said I was supposed to do the following (which is what I
did):</FONT></DIV>
<DIV><FONT face=Arial size=2>1) "service sendmail stop"</FONT></DIV>
<DIV><FONT face=Arial size=2>2) "service MailScanner start"</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>In an attempt to troubleshoot the problem, I
tried the following:</FONT></DIV>
<DIV><FONT face=Arial size=2>
<DIV><FONT face=Arial size=2>1) "service MailScanner stop"</FONT></DIV>
<DIV><FONT face=Arial size=2>2) "service sendmail start"</FONT></DIV>
<DIV><FONT face=Arial size=2>
<DIV><FONT face=Arial size=2>3) "service MailScanner start"</FONT></DIV>
<DIV> </DIV>
<DIV>Now everyone can email everyone else: internal<-> internal and
internal<->external just fine. Unfortunately, now nothing gets processed
through spamassassin.</DIV>
<DIV> </DIV>
<DIV>How do I go about fixing this?</DIV>
<DIV> </DIV>
<DIV>Please help.</DIV>
<DIV> </DIV>
<DIV>Regards,</DIV>
<DIV>Chris
Yuzik</DIV></FONT></DIV></FONT></DIV></FONT></DIV></BLOCKQUOTE></BODY></HTML>