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<TITLE>RE: mail not being scanned after reboot althought MailScanner was running</TITLE>
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<P><FONT SIZE=2>This is displaying services, run levels and whether the service is turned on or off for that run level.</FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Joe Quinn [<A HREF="mailto:joe@qitc.co.uk">mailto:joe@qitc.co.uk</A>]</FONT>
<BR><FONT SIZE=2>Sent: Tuesday, January 14, 2003 11:22 AM</FONT>
<BR><FONT SIZE=2>To: MAILSCANNER@jiscmail.ac.uk</FONT>
<BR><FONT SIZE=2>Subject: Re: mail not being scanned after reboot althought MailScanner</FONT>
<BR><FONT SIZE=2>was running</FONT>
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<P><FONT SIZE=2>Haven't a clue what this means :-)</FONT>
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<P><FONT SIZE=2>[root@raq1 /root]# chkconfig --list | grep -i mail</FONT>
<BR><FONT SIZE=2>sendmail 0:off 1:off 2:off 3:on 4:on 5:on 6:off</FONT>
<BR><FONT SIZE=2>MailScanner 0:off 1:off 2:on 3:off 4:off 5:off 6:off</FONT>
<BR><FONT SIZE=2>[root@raq1 /root]#</FONT>
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<P><FONT SIZE=2>Can you advise please?</FONT>
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<P><FONT SIZE=2>Joe Quinn, QITC Internet Solutions (joe@qitc.co.uk)</FONT>
<BR><FONT SIZE=2>Cisco re-seller, Cobalt Sapphire Partner. www.qitc.net/stocklist</FONT>
<BR><FONT SIZE=2>Web Site Hosting, Server Hosting, Co-location.</FONT>
<BR><FONT SIZE=2>Tel: (UK) +44 776 737 1234</FONT>
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<P><FONT SIZE=2>----- Original Message -----</FONT>
<BR><FONT SIZE=2>From: "Julian Field" <mailscanner@ECS.SOTON.AC.UK></FONT>
<BR><FONT SIZE=2>To: <MAILSCANNER@JISCMAIL.AC.UK></FONT>
<BR><FONT SIZE=2>Sent: Tuesday, January 14, 2003 3:23 PM</FONT>
<BR><FONT SIZE=2>Subject: Re: mail not being scanned after reboot althought MailScanner was</FONT>
<BR><FONT SIZE=2>running</FONT>
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<P><FONT SIZE=2>Check your init.d to ensure only MailScanner is being fired up, not the</FONT>
<BR><FONT SIZE=2>"sendmail" init.d script as well.</FONT>
<BR><FONT SIZE=2>chkconfig --list | grep -i mail</FONT>
<BR><FONT SIZE=2>should show that sendmail is off and MailScanner is on.</FONT>
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<P><FONT SIZE=2>At 14:56 14/01/2003, you wrote:</FONT>
<BR><FONT SIZE=2>>Hi,</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>I'm running version 4.11-1 on a RaQ3</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>Strange thing this morning, I noticed an email coming in from a source that</FONT>
<BR><FONT SIZE=2>>would normally have been tagged as spam but wasn't.</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>I had a look at the header and sure enough, no indication that MailScanner</FONT>
<BR><FONT SIZE=2>>had checked it???</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>I ran the top command and it showed MailScanner was running a few processes</FONT>
<BR><FONT SIZE=2>>then tailed the maillog which showed mail coming in but no scan???</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>I traced the exact time the problem arose back to a reboot I did;</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>reboot system boot 2.2.16C32_III Sun Jan 12 23:28 (1+11:23)</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>prior to this all was OK but after this, no scanning.</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>I stopped MailScanner then started it again after checking it was</FONT>
<BR><FONT SIZE=2>definitely</FONT>
<BR><FONT SIZE=2>>stopped;</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>[root@raq1 /root]# /etc/rc.d/init.d/MailScanner stop</FONT>
<BR><FONT SIZE=2>>Shutting down MailScanner daemons:</FONT>
<BR><FONT SIZE=2>> MailScanner: ERROR!</FONT>
<BR><FONT SIZE=2>> incoming sendmail: sendmail ok</FONT>
<BR><FONT SIZE=2>> outgoing sendmail: sendmail ok</FONT>
<BR><FONT SIZE=2>>[root@raq1 /root]# ps -auxww | grep -i mail</FONT>
<BR><FONT SIZE=2>>root 439 0.0 0.0 1192 456 pts/0 S 10:53 0:00 grep -i mail</FONT>
<BR><FONT SIZE=2>>[root@raq1 /root]# ps -auxww | grep -i mail</FONT>
<BR><FONT SIZE=2>>[root@raq1 /root]# /etc/rc.d/init.d/MailScanner start</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>All is now OK and mail is definitely being scanned but what caused the</FONT>
<BR><FONT SIZE=2>>problem, any ideas?</FONT>
<BR><FONT SIZE=2>></FONT>
<BR><FONT SIZE=2>>Joe Quinn, QITC Internet Solutions (joe@qitc.co.uk)</FONT>
<BR><FONT SIZE=2>>www.qitc.net</FONT>
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<P><FONT SIZE=2>--</FONT>
<BR><FONT SIZE=2>Julian Field</FONT>
<BR><FONT SIZE=2>www.MailScanner.info</FONT>
<BR><FONT SIZE=2>MailScanner thanks transtec Computers for their support</FONT>
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