erroneous fraud warning - can you help?

Andy Hunter andy.hunter at bookshop.org
Wed Oct 28 12:59:18 UTC 2020


Thank you Martin for your response.

US visitors go to https://bookshop.org, but UK visitors are redirected to
https://uk.bookshop.org - is there any way to do that without being flagged
in mailscanner as fraud?

Andy

On Wed, Oct 28, 2020 at 8:25 AM Martin Hepworth <maxsec at gmail.com> wrote:

>
> It’s because the link shows as one thing but sends you off elsewhere,
> hence looks dodgy
>
> Why the odd redirect?
>
> On Wed, 28 Oct 2020 at 11:30, Shawn Iverson via MailScanner <
> mailscanner at lists.mailscanner.info> wrote:
>
>> If you are using a link protection service, you will want to turn off
>> this option in MailScanner:
>>
>> Highlight Phishing Fraud = No
>> On 10/27/20 10:01 AM, Andy Hunter wrote:
>>
>> Hello, I am sorry if this is not the proper use of this list, but I need
>> help.
>>
>> My company is legitimate, but is somehow being flagged by mailscanner.
>> Links to Bookshop.org get this warning:  *MailScanner has detected
>> definite fraud in the website at "linkprotect.cudasvc.com". Do not trust
>> this website:* *MailScanner has detected definite fraud in the website
>> at "linkprotect.cudasvc.com". Do not trust this website:* *MailScanner
>> has detected definite fraud in the website at "linkprotect.cudasvc.com".
>> Do not trust this website:* Bookshop.org
>> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fBookshop.org&c=E,1,o56gMoT4pM9xf-POSW8SNpzj_1rLsZYITksfLNvu2fy0g02J2TH0SdO9erKsIMYtwDQq-zJTsq7GoXRBYG3hcgbx48ieuNKPFtn0v4I8ah7tW3NHA8gD0w,,&typo=1>
>>
>>
>> Our payments are handled by Stripe, Stripe has been audited by a
>> PCI-certified auditor and is certified to PCI Service Provider Level 1.
>> This is the most stringent level of certification available in the payments
>> industry.
>>
>> We are an alternative online bookstore that supports local businesses
>> that are competing with Amazon. All transactions are secure and free of
>> fraud. How do we remedy this error message?
>>
>> --
>> Andy Hunter
>> Founder & CEO, Bookshop.org
>>
>> --
>>
>> Shawn Iverson
>> shawniverson at summitgrid.com
>>
>>
>> --
>> MailScanner mailing list
>> mailscanner at lists.mailscanner.info
>> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>>
>> --
> --
> Martin Hepworth, CISSP
> Oxford, UK
>
>
> --
> MailScanner mailing list
> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>

-- 
Andy Hunter
Founder & CEO, Bookshop.org
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