Mail from Outside our Domain not Stored

Antony Stone Antony.Stone at
Wed Jun 12 14:59:45 UTC 2019

On Wednesday 12 June 2019 at 15:07:19, Lamar Milligan via MailScanner wrote:

> > -----Original Message-----
> > From: Antony Stone
> > Sent: Wednesday, June 12, 2019 8:58 AM
> > To: MailScanner Discussion <mailscanner at>
> > Subject: Re: Mail from Outside our Domain not Stored
> > 
> > Could you perhaps paste the full headers of this reply to you, as you
> > receive it from the list, so we can see the flow you describe?

Well, these certainly prove that your inbound mail is going via MailScanner:

> Received: from ( [])
> 	by (Postfix) with ESMTPS id 203C9E17E0
> 	for <lmilligan at>; Wed, 12 Jun 2019 08:58:19
> -0400 (EDT)
> X-WaltonCountyITDept-sendmail-Watermark:
> 1560949091.80167 at FJ8m24fBRzhG94806ypJvw
> X-WaltonCountyITDept-MailScanner-From:
> at
> X-WaltonCountyITDept-MailScanner-SpamCheck: not spam,
> 	SpamAssassin (not cached, score=-10.15, required 5,
> 	autolearn=not spam, BAYES_00 -1.90, DKIM_SIGNED 0.10,
> 	USER_IN_DEF_SPF_WL -7.50)
> X-WaltonCountyITDept-MailScanner: Found to be clean
> X-WaltonCountyITDept-MailScanner-ID: x5CCwAt3017923
> X-WaltonCountyITDept-MailScanner-Information: Please contact the ISP for
> more information
> Received: from ( [])
> 	by (8.14.4/8.14.4) with ESMTP id
> x5CCwAt3017923
> 	(version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-GCM-SHA384 bits=256
> verify=NO)
> 	for <lmilligan at>; Wed, 12 Jun 2019 08:58:10 -0400

So, we're back to wondering why your MS configuration is causing inbound emails 
to be scanned but not stored...

You've already said that you have:

Spam Actions = store header "X-Spam-Status: Yes"
High Scoring Spam Actions = store header "X-Spam-Status: Oh Yes"
Non Spam Actions = store deliver header "X-Spam-Status: No"

The only bit that puzzles me about this (and hopefully someone else can 
comment if I'm completely wrong about this) is the positioning of the "X-Spam-
Status" header in your received email - it comes *above* the Received header 
showing the mail passing from MailScanner to Zimbra, whereas I would have 
expected to see it amongst the "X-WaltonCountyITDept-MailScanner..." headers.

But anyway, it's clear that MS is scanning the mail - maybe you could post the 
remainder of your mailscanner.conf (omit comments and blank lines) so we can 
see if there's something odd there?


"Life is just a lot better if you feel you're having 10 [small] wins a day 
rather than a [big] win every 10 years or so."

 - Chris Hadfield, former skiing (and ski racing) instructor

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