Mail from Outside our Domain not Stored

Lamar Milligan lmilligan at
Wed Jun 12 12:48:00 UTC 2019

-----Original Message-----
From: MailScanner 
< at> On 
Behalf Of Mark Sapiro
Sent: Tuesday, June 11, 2019 3:47 PM
To: mailscanner at
Subject: Re: Mail from Outside our Domain not Stored

On 6/11/19 12:36 PM, Lamar Milligan via MailScanner wrote:
> Email from outside our domain are not stored in the quarantine folders.

Is MailScanner invoked at all on these mails? If it is, it would seem from 
your settings that the mail should be stored.

All emails are listed in the MailWatch 1.2.9 interface to MailScanner.

Is there some ruleset that exempts non-local mail?

No, all email should be scanned, and SpamAssassin scores both incoming and 
outgoing email.

Does the delivery path for non-local mail invoke MailScanner?

> If email originates from our domain it is processed as expected, both
> stored and delivered to recipients.  MailScanner runs on a mail
> gateway running sendmail.  All users have entries in the /etc/aliases
> file that actually delivers email to accounts on our Zimbra server.  I
> suspect that is the reason for this behavior, but would really
> appreciate input from others.
> The following are set in the MailScanner.conf file:
> Spam Actions = store header "X-Spam-Status: Yes"
> High Scoring Spam Actions = store header "X-Spam-Status: Oh Yes"
> Non Spam Actions = store deliver header "X-Spam-Status: No"

Mark Sapiro <mark at>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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