Duplicated messages

Jerry Benton jerry.benton at mailborder.com
Tue Jul 28 16:02:05 UTC 2015


I forgot to mention, you really should upgrade your MailScanner installation. It is as easy as typing “install” now. 

-
Jerry Benton
www.mailborder.com



> On Jul 28, 2015, at 12:00 PM, Jerry Benton <jerry.benton at mailborder.com> wrote:
> 
> I am not sure on what parameters Mailwatch calls and logs “other bad content”.  The MailScanner setting is "Notify Senders of Other Blocked Content”. Mailwatch could be calling a trigger of a spam RBL “other blocked content” for all we know. You are going to have to follow the below suggestion and enable debug or see if you can get an idea from /var/log/maillog.
> 
> -
> Jerry Benton
> www.mailborder.com <http://www.mailborder.com/>
> 
> 
> 
>> On Jul 28, 2015, at 11:49 AM, Mark Adams <mark at workshopit.co.uk <mailto:mark at workshopit.co.uk>> wrote:
>> 
>> Of course, apologies - I'm using Mailwatch. Any advice on how to most efficiently pull things out of quarantine via command-line? (note they are stored as "message" rather than queue items, that would be too easy..) 
>> 
>> I don't have Archive enabled, everything has gone in to the quarantine because of this "Other Bad Content Detected"
>> 
>> On 28 July 2015 at 16:43, Jerry Benton <jerry.benton at mailborder.com <mailto:jerry.benton at mailborder.com>> wrote:
>> By the way, there is no web interface in the MailScanner package. There are 3rd party products of course (I created one myself) but those questions would need to be directed to those support forums or mailing lists.
>> 
>> -
>> Jerry Benton
>> www.mailborder.com <http://www.mailborder.com/>
>> 
>> 
>> 
>>> On Jul 28, 2015, at 11:34 AM, Mark Adams <mark at workshopit.co.uk <mailto:mark at workshopit.co.uk>> wrote:
>>> 
>>> How do I try send them through again? At the moment they are just "message" in the quarantine, and if I try open them through the web interface it times out, I guess because its trying to open each one of the dupes?
>>> 
>>> "Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/html/mailscanner/functions.php on line 1022"
>>> 
>>> On 28 July 2015 at 16:31, Jeremy McSpadden <jeremy at fluxlabs.net <mailto:jeremy at fluxlabs.net>> wrote:
>>> Yup. Turn on debug and watch it pass through. Last time I saw these it was a taint issue .. Which I am assuming has been fixed by now. 
>>> 
>>> --
>>> Jeremy McSpadden | Flux Labs
>>> Local - 850-250-5590x501 <tel:850-250-5590;501> | Mobile - 850-890-2543 <tel:850-890-2543> 
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>>> 
>>> 
>>> On Jul 28, 2015, at 10:20 AM, Mark Adams <mark at workshopit.co.uk <mailto:mark at workshopit.co.uk>> wrote:
>>> 
>>>> Hi Jeremy,
>>>> 
>>>> Are you saying that something in these messages is crashing Mailscanner? Everything seems to be OK right now, but all 70 of the emails (all different types and from different servers) are now in the quarantine because of "Other Bad Content Detected" with the report "MailScanner: Message attempted to kill MailScanner". It seems it succeeded...
>>>> 
>>>> On 28 July 2015 at 15:59, Jeremy McSpadden <jeremy at fluxlabs.net <mailto:jeremy at fluxlabs.net>> wrote:
>>>> It's probably looping/crashing mailscanner. Drop MS into debug mode and watch logs. 
>>>> 
>>>> --
>>>> Jeremy McSpadden | Flux Labs
>>>> Local - 850-250-5590x501 <tel:850-250-5590;501> | Mobile - 850-890-2543 <tel:850-890-2543> 
>>>> Fax - 850-254-2955 <tel:850-254-2955> | Toll Free - 877-699-FLUX <tel:877-699-FLUX>
>>>> Web - http://www.fluxlabs.net <http://www.fluxlabs.net/>
>>>> 
>>>> 
>>>> On Jul 28, 2015, at 9:54 AM, Mark Adams <mark at workshopit.co.uk <mailto:mark at workshopit.co.uk>> wrote:
>>>> 
>>>>> An update to this, the "2 or 4" duplicates showing in the exim log look like they are actually just separate deliveries to other addresses, so not duplicates. In 1 example there is a single email with 2 recipients (2 entries in exim log) that has over 1500+ entries in the mailcleaner DB. It looks like this email hasn't been delivered to the recipient at all either.
>>>>> 
>>>>> On 28 July 2015 at 15:14, Mark Adams <mark at workshopit.co.uk <mailto:mark at workshopit.co.uk>> wrote:
>>>>> Hi All,
>>>>> 
>>>>> If anyone could provide advice that would be great. Running Debian Wheezy Mailscanner 4.79.11-2.2
>>>>> 
>>>>> Our incoming dir filled up just before the weekend so we didn't see the issue for a couple of days. Normally we would just shut down mailcleaner and delete the dir then start it up again and all would be ok. However on this occasion, the root partition also become full because of the mysql DB (it got to 14G in 2 days..).
>>>>> 
>>>>> For some reason everything started duplicating. I can see lots of incoming messages in the exim logs with duplication (2 or 4 of what looks like the same email) but in the mailscanner database there is hundreds of each email listed (apparently there was over 9 million messages delivered on 1 day compared with the server average of about 1500!)
>>>>> 
>>>>> It seems like some sort of loop, but afaik nothing specific was changed in the config apart from the fact incoming became full. Space has been cleared on the root partition and incoming, and everything appears to be running as normal right now.
>>>>> 
>>>>> Any advice on debugging this would be much appreciated, also, how best should I clear out the DB of all the dupes?
>>>>> 
>>>>> Thanks!
>>>>> 
>>>>> 
>>>>> 
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>>>>> 
>>>> 
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