{Disarmed} RE: PDF-Corruption

Heino Backhaus heino.backhaus at fink-computer.de
Wed Apr 8 09:02:37 UTC 2015


Hi Ejaz,

I'm using the following settings:

Expand TNEF = yes
Use TNEF Contents = replace
...
TNEF Expander = /opt/MailScanner/bin/tnef --maxsize=100000000

These are very similar to yours and it's just running fine for me. In 
your case I would try this:

Use TNEF Contents = add

So, if the receipient's got an MS Outlook you/she/he can take a look at 
the contents of the winmail.dat an see if the pdf-file is viewable and 
compare it to the extracted one.

cu
-Heino



Am 08.04.2015 um 10:32 schrieb Mohammed Ejaz:
> Hi
>
> The problem is we cannot tell  end user  before sending an email  to us,
>   use only rich/plain or html text etc…  So it should be control from
> our mailgatways is it??
>
> Thank in advance really I do appreciate your great support.
>
> Ejaz
>
> *From:*MailScanner [mailto:mailscanner-bounces at lists.mailscanner.info]
> *On Behalf Of *Jerry Benton
> *Sent:* Tuesday, April 07, 2015 12:45 PM
> *To:* MailScanner Discussion
> *Subject:* Re: PDF-Corruption
>
> One user is using Rich Text, the other is not.
>
>
> -
>
> Jerry Benton
>
> www.mailborder.com <http://www.mailborder.com>
>
>     On Apr 7, 2015, at 5:45 AM, Mohammed Ejaz <mejaz at cyberia.net.sa
>     <mailto:mejaz at cyberia.net.sa>> wrote:
>
>     All.
>
>     The same PDF file when other user  whose also  using an exchange
>     server, we are  receiving it perfectly which is being relayed
>     through same MailScanner.
>
>     The PDF are getting corrupted from few exchange servers only. What
>     could be the reason.
>
>     Ejaz
>
>     *From:*MailScanner
>     [mailto:mailscanner-bounces at lists.mailscanner.info]*On Behalf
>     Of*Alex Neuman
>     *Sent:*Monday, April 06, 2015 8:07 PM
>     *To:*MailScanner Discussion
>     *Subject:*Re: PDF-Corruption
>
>     If it did, indeed, stop it - though from experience it's more likely
>     a TNEF issue.
>
>     I'd switch the TNEF unpacker to the internal and/or verify that the
>     latest perl modules/tnef programs are installed, to be on the safe side.
>
>     Web Bug from
>     http://t.signaleuna.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6v5dcLCW8qSMPl2zhrHPN4WJlXjQFLCHVLXL-m1k1H6H0?si=5887134288314368&pi=05cc99e4-a934-4057-8312-5895ed2ee49c
>
>
>
>     *Alex Neuman van der Hans*
>     Reliant Technologies / Vida Digital
>     http://vidadigital.com.pa/
>
>     Mobile: +507 6781-9505
>     Work: *MailScanner has detected a possible fraud attempt from
>     "+5078326725" claiming to be* +507 832-6725 <http://+5078326725/>
>     Work (USA): +1 (440) 253-9789
>
>     Skype: AlexNeuman
>
>
>     Don't miss Vida Digital on LiveStream
>     <http://t.signaleuna.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XZsQByMPN7d-5TTRYFRKW7fsH1M56dwbYf6CVDXz02?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=05cc99e4-a934-4057-8312-5895ed2ee49c>!
>
>     Saturdays 8am-10am on Máxima 91.7FM Panama
>
>
>     Follow *@AlexNeuman
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>     Instagram
>
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>     Youtube
>
>     On Mon, Apr 6, 2015 at 11:57 AM, Jerry Benton
>     <jerry.benton at mailborder.com <mailto:jerry.benton at mailborder.com>>
>     wrote:
>
>     “... until you figure out which one is stopping or corrupting the PDF.”
>
>     I saw it. Still applies.
>
>
>     -
>
>     Jerry Benton
>
>     www.mailborder.com <http://www.mailborder.com/>
>
>         On Apr 6, 2015, at 12:55 PM, Alex Neuman
>         <alex at vidadigital.com.pa <mailto:alex at vidadigital.com.pa>> wrote:
>
>         I believe he mentioned the PDF's are being corrupted, not stopped.
>
>
>
>         *Alex Neuman van der Hans*
>         Reliant Technologies / Vida Digital
>         http://vidadigital.com.pa/
>
>         Mobile: +507 6781-9505
>         Work: *MailScanner has detected a possible fraud attempt from
>         "+5078326725" claiming to be* +507 832-6725 <http://+5078326725/>
>         Work (USA): +1 (440) 253-9789
>
>         Skype: AlexNeuman
>
>
>         Don't miss Vida Digital on LiveStream
>         <http://t.signaleuna.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XZsQByMPN7d-5TTRYFRKW7fsH1M56dwbYf6CVDXz02?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=d0bd9672-4c8e-4fdc-d8b7-d16ad2ae3c23>!
>
>         Saturdays 8am-10am on Máxima 91.7FM Panama
>
>
>         Follow *@AlexNeuman
>         <http://t.signaleuna.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XZsQByMPN7d-5TTRYFRKW7fsH1M56dwbYf6CVDXz02?t=https%3A%2F%2Ftwitter.com%2Falexneuman&si=5887134288314368&pi=d0bd9672-4c8e-4fdc-d8b7-d16ad2ae3c23>* on
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>
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>         Youtube
>
>         On Mon, Apr 6, 2015 at 11:29 AM, Jerry Benton
>         <jerry.benton at mailborder.com
>         <mailto:jerry.benton at mailborder.com>> wrote:
>
>         The PDF probably has a disallowed MIME type in the document.
>         Edit your MIME types config file in /etc/MailScanner and allow
>         all MIME types. Resend the email and see if it gets through. If
>         it does, enable each MIME type until you figure out which one is
>         stopping or corrupting the PDF. Note that there is a problem
>         with the current Linux “file” command that has been causing
>         problems with a lot of applications.
>
>         This may or may not be your problem, but of the customers I have
>         dealt with at Mailborder complaining of this issue, this is
>         often the problem.
>
>
>         -
>
>         Jerry Benton
>
>         www.mailborder.com <http://www.mailborder.com/>
>
>             On Apr 6, 2015, at 12:04 PM, Mohammed Ejaz
>             <mejaz at cyberia.net.sa <mailto:mejaz at cyberia.net.sa>> wrote:
>
>             Thanks a lot sorry to disturb you,  I called during your
>             meeting. As I was unaware about it.
>
>             *_This is what all I have for Tnef settings in my
>             mailscanner. _*Does  Any modification required ???  Please
>             advice.
>
>             Again thank you for your time.
>
>             *__*
>
>             *__*
>
>             Expand TNEF attachments using an external program (or a Perl
>             module)?
>
>             # within the TNEF attachment will not be checked against the
>             filename rules.
>
>             Expand TNEF = no
>
>             # When the TNEF (winmail.dat) attachments are expanded,
>             should the
>
>             # in "Outlook Rich Text Format" (TNEF) will be able to read
>             the attachments
>
>             # no      => Leave winmail.dat TNEF attachments alone.
>
>             #            TNEF messages being doubled in size.
>
>             # replace => Replace the winmail.dat TNEF attachment with
>             the files it
>
>             Use TNEF Contents = replace
>
>             # We are working on a replacement for the TNEF decoder.
>
>             Deliver Unparsable TNEF = yes
>
>             # Where the MS-TNEF expander is installed.
>
>             # the external TNEF expander binary,
>
>             # may be. It helps protect against Denial Of Service attacks
>             in TNEF files.
>
>             #TNEF Expander  = internal
>
>             TNEF Expander = /usr/bin/tnef --maxsize=100000000
>
>             # The maximum length of time the TNEF Expander is allowed to
>             run for 1 message.
>
>             TNEF Timeout = 120
>
>             # maybe TNEF files to not be archives as they are really
>             just another way
>
>             #       tnef -- "winmail.dat" files created by Microsoft
>             Exchange or Outlook
>
>             I believe Mailborder and FSL systems provide official support.
>
>             Do you have any contacts email/phone numbers
>
>             Ejaz
>
>             *From:* MailScanner
>             [mailto:mailscanner-bounces at lists.mailscanner.info] *On
>             Behalf Of *Alex Neuman
>             *Sent:* Monday, April 06, 2015 6:43 PM
>             *To:* MailScanner discussion
>             *Subject:* RE: PDF-Corruption
>
>             I believe Mailborder and FSL systems provide official support.
>
>             Try modifying your TNEF decoder settings in MailScanner.conf.
>
>             On Apr 6, 2015 9:36 AM, "Mohammed Ejaz"
>             <mejaz at cyberia.net.sa <mailto:mejaz at cyberia.net.sa>> wrote:
>
>             Thanks,
>
>             I cannot ask the customer as so many of them are complaining
>             for the same,  I can make any exception from my side from
>               the MailScanner configuration.
>
>             Is there any officially support for mailscanner?? As I
>             wanted to subscribe it.
>
>             Ejaz
>
>             *From:* MailScanner
>             [mailto:mailscanner-bounces at lists.mailscanner.info
>             <mailto:mailscanner-bounces at lists.mailscanner.info>] *On
>             Behalf Of *Alex Neuman
>             *Sent:* Monday, April 06, 2015 5:25 PM
>             *To:* MailScanner Discussion
>             *Subject:* Re: PDF-Corruption
>
>             Do an MD5SUM of the PDF file before and after processing.
>
>             Also, ask the originator NOT to use TNEF encoding (Rich Text
>             Format).
>
>             Web Bug from
>             http://t.signaleuna.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6v5dcLCW8qSMPl2zhrHPN4WJlXjQFLCHVLXL-m1k1H6H0?si=5887134288314368&pi=8f41d298-9289-4b2f-8696-168d37d56000
>
>
>
>             *Alex Neuman van der Hans*
>             Reliant Technologies / Vida Digital
>             http://vidadigital.com.pa/
>
>             Mobile: +507 6781-9505 <tel:%2B507%206781-9505>
>             Work: *MailScanner has detected a possible fraud attempt
>             from "+5078326725" claiming to be* +507 832-6725
>             <http://+5078326725/>
>             Work (USA): +1 (440) 253-9789 <tel:%2B1%20%28440%29%20253-9789>
>
>             Skype: AlexNeuman
>
>
>             Don't miss Vida Digital on LiveStream
>             <http://t.signaleuna.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XZsQByMPN7d-5TTRYFRKW7fsH1M56dwbYf6CVDXz02?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=8f41d298-9289-4b2f-8696-168d37d56000>!
>
>             Saturdays 8am-10am on Máxima 91.7FM Panama
>
>
>             Follow *@AlexNeuman
>             <http://t.signaleuna.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XZsQByMPN7d-5TTRYFRKW7fsH1M56dwbYf6CVDXz02?t=https%3A%2F%2Ftwitter.com%2Falexneuman&si=5887134288314368&pi=8f41d298-9289-4b2f-8696-168d37d56000>* on
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>             Like Vida Digital
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>
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>
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>             <http://t.signaleuna.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XZsQByMPN7d-5TTRYFRKW7fsH1M56dwbYf6CVDXz02?t=https%3A%2F%2Fyoutube.com%2Freliantpty&si=5887134288314368&pi=8f41d298-9289-4b2f-8696-168d37d56000> on
>             Youtube
>
>             On Mon, Apr 6, 2015 at 8:31 AM, Mohammed Ejaz
>             <mejaz at cyberia.net.sa <mailto:mejaz at cyberia.net.sa>> wrote:
>
>             Hello.
>
>             One of my user keep complaining that  he is unable to
>             receive the PDF attachment properly, they are getting
>             corrupted. But when I check my logs it doesn’t show any
>             problem. Now my concern is how to justify the customer the
>             problem is from his side or from my MailScanner.  Please
>             advice. Thanks for your usual co-operation.
>
>             *_Below are the logs for the corrupted attachement/message _*
>
>             Apr  6 15:27:08 nmersal MailScanner[23116]: Message
>             C98395DF459.A2E18 from 150.70.237.8
>             (eyad.nashed at natcom.com.sa
>             <mailto:eyad.nashed at natcom.com.sa>) to unitedgroup.com.sa
>             <http://unitedgroup.com.sa/> is too big for spam checks
>             (497744 > 150000 bytes)
>
>             Apr  6 15:27:08 nmersal MailScanner[23116]: Requeue:
>             C98395DF459.A2E18 to 555C55DF544
>
>             Apr  6 15:27:08 nmersal MailScanner[23116]: Logging message
>             C98395DF459.A2E18 to SQL
>
>             Apr  6 15:27:08 nmersal MailScanner[24178]:
>             C98395DF459.A2E18: Logged to MailWatch SQL
>
>             *_Mail watch screen shot for the same message. _*
>
>             *Received on:*
>
>             	
>
>             06/04/15 15:27:08
>
>             *Received by:*
>
>             	
>
>             nmersal.cyberia.net.sa <http://nmersal.cyberia.net.sa/>
>
>             *Received from:*
>
>             	
>
>             150.70.237.8
>
>             	
>
>             [Add to Whitelist
>             <http://nmersal.cyberia.net.sa/mailscanner/lists.php?host=150.70.237.8&from=eyad.nashed@natcom.com.sa&to=makhan@unitedgroup.com.sa,cabinader@unitedgroup.com.sa&type=h&list=w> |
>             Add to Blacklist
>             <http://nmersal.cyberia.net.sa/mailscanner/lists.php?host=150.70.237.8&from=eyad.nashed@natcom.com.sa&to=makhan@unitedgroup.com.sa,cabinader@unitedgroup.com.sa&type=h&list=b>]
>
>             *Received Via:*
>
>             	
>
>             *IP Address*
>
>             	
>
>             *Hostname*
>
>             	
>
>             *Country*
>
>             	
>
>             *RBL*
>
>             	
>
>             *Spam*
>
>             	
>
>             *Virus*
>
>             	
>
>             *All*
>
>             150.70.237.8
>
>             	
>
>             rout01.hes.trendmicro.eu <http://rout01.hes.trendmicro.eu/>
>
>             	
>
>             (GeoIP Lookup Failed)
>
>             	
>
>             [<http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist:150.70.237.8>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=150.70.237.8&isspam=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=150.70.237.8&isvirus=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=150.70.237.8>]
>
>             10.36.162.83
>
>             	
>
>             (Reverse Lookup Failed)
>
>             	
>
>             (GeoIP Lookup Failed)
>
>             	
>
>             [<http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist:10.36.162.83>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=10.36.162.83&isspam=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=10.36.162.83&isvirus=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=10.36.162.83>]
>
>             89.237.187.138
>
>             	
>
>             SJV-EXHC1.natcom.com.sa <http://sjv-exhc1.natcom.com.sa/>
>
>             	
>
>             (GeoIP Lookup Failed)
>
>             	
>
>             [<http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist:89.237.187.138>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=89.237.187.138&isspam=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=89.237.187.138&isvirus=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=89.237.187.138>]
>
>             172.16.200.106
>
>             	
>
>             (Reverse Lookup Failed)
>
>             	
>
>             (GeoIP Lookup Failed)
>
>             	
>
>             [<http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist:172.16.200.106>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=172.16.200.106&isspam=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=172.16.200.106&isvirus=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=172.16.200.106>]
>
>             172.16.200.105
>
>             	
>
>             (Reverse Lookup Failed)
>
>             	
>
>             (GeoIP Lookup Failed)
>
>             	
>
>             [<http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist:172.16.200.105>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=172.16.200.105&isspam=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=172.16.200.105&isvirus=1>]
>
>             	
>
>             [<http://nmersal.cyberia.net.sa/mailscanner/rep_message_listing.php?relay=172.16.200.105>]
>
>             94.96.34.151
>
>             	
>
>             (Reverse Lookup Failed)
>
>             	
>
>             (GeoIP Lookup Failed)
>
>             	
>
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>             From: Eyad Nashed <eyad.nashed at natcom.com.sa
>             <mailto:eyad.nashed at natcom.com.sa>>
>             To: Charbel Abi Nader <cabinader at unitedgroup.com.sa
>             <mailto:cabinader at unitedgroup.com.sa>>
>             CC: Mustafa Khan <makhan at unitedgroup.com.sa
>             <mailto:makhan at unitedgroup.com.sa>>, Hekmat Qassem
>                   <hekmatq at natcom.com.sa <mailto:hekmatq at natcom.com.sa>>
>             Subject: RE: Cisco Access Point Quotation
>             Thread-Topic: Cisco Access Point Quotation
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>             AdAuOXu58spz1ZodRhu5UQn57fO5pwE1hzOAAun77JAMaolAgAAAsNaw
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>             *Subject:*
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