"Problem Messages" every hour

Martin Hepworth maxsec at gmail.com
Thu Jul 4 10:07:08 IST 2013


check you're running MailScanner with the -U flag present

also double check all the file permissions in the working and quarantine
directories and the MailScanner.conf settings relating to these

-- 
Martin Hepworth, CISSP
Oxford, UK


On 3 July 2013 17:22, J Gao <jgao at veecall.com> wrote:

> Hi, All,
>
> I just installed MailScanner v4.84.6 on a new email server (CentOS 6.4 +
> Postfix + Courier) last week. Now as MailScanner admin I got lots email
> with subject: "Problem Messages" every hour. The content is like this:
>
> Archive:
>
> Number of messages: 1
> Tries   Message Last Tried
> =====   ======= ==========
> 6       C3A94C22C2.A8945        Wed Jul  3 00:18:47 2013
>
> -- MailScanner
>
>
> On the server I found this mail is in quarantine.
>
>
> I also received a warning email with subject "Other Bad Content Detected" :
>   The following e-mails were found to have: Other Bad Content Detected
>
>      Sender: ksximr388 at arbetarenzenit.se
> IP Address: 24.172.66.66
>   Recipient: jgao at veecall.com
>     Subject: The 50 Best Foods for Weight Loss
>   MessageID: C3A94C22C2.A8945
> Quarantine: /var/spool/MailScanner/quarantine/20130703/C3A94C22C2.A8945
>      Report: MailScanner: Message attempted to kill MailScanner
>
>
> I googled and found a solution by deleting:
> /var/spool/MailScanner/incoming/Processing.db
>
> Yesterday I delete the above file and it has been quite until midnight.
> This morning I see there is 9 emails in my Inbox for the same warning
> message.
>
> So I see "Message attempted to kill MailScanner". I don't know why it
> isn't succeed and keep send me warning repeatedly. Is there something I
> can do to let MailScanner take care these "Other Bad Content" and just
> send me a warning once?
>
>
>
> Here is related maillog:
> -----------------------------
> Making attempt 6 at processing message C3A94C22C2.A8945
> Jul  3 00:16:25 szeta MailScanner[8999]: New Batch: Scanning 1 messages,
> 14246 bytes
> Jul  3 00:16:26 szeta MailScanner[8999]: Virus and Content Scanning:
> Starting
> Jul  3 00:16:26 szeta MailScanner[8999]: Spam Checks: Starting
> Jul  3 00:16:26 szeta MailScanner[8999]: SpamAssassin cache hit for
> message C3A94C22C2.A8945
> Jul  3 00:16:26 szeta MailScanner[8999]: Message C3A94C22C2.A8945 from
> 24.172.66.66 (ksximr388 at arbetarenzenit.se) to veecall.com is spam, Sp
> amAssassin (cached, score=19.708, required 5, autolearn=spam, DCC_CHECK
> 1.10, DIGEST_MULTIPLE 0.00, DKIM_ADSP_NXDOMAIN 0.80, FS_WEIGHT_LOSS
> 1.54, HELO_DYNAMIC_IPADDR 3.24, HK_RANDOM_REPLYTO 0.58,
> HTML_FONT_FACE_BAD 0.29, HTML_MESSAGE 0.00, MIME_HTML_ONLY 1.10,
> NO_DNS_FOR_FROM 0.3
> 8, RAZOR2_CHECK 1.73, RCVD_IN_BL_SPAMCOP_NET 1.25, RCVD_IN_BRBL_LASTEXT
> 1.64, RCVD_IN_PSBL 2.70, RCVD_IN_RP_RNBL 1.28, RDNS_DYNAMIC 0.36, UR
> IBL_BLOCKED 0.00, URIBL_DBL_SPAM 1.70)
> Jul  3 00:16:26 szeta MailScanner[8999]: Spam Checks: Found 1 spam messages
> Jul  3 00:16:26 szeta MailScanner[8999]: Spam Actions: message
> C3A94C22C2.A8945 actions are store
> Jul  3 00:16:29 szeta MailScanner[9169]: Warning: skipping message
> C3A94C22C2.A8945 as it has been attempted too many times
> Jul  3 00:16:29 szeta MailScanner[9169]: Quarantined message
> C3A94C22C2.A8945 as it caused MailScanner to crash several times
> Jul  3 00:16:29 szeta MailScanner[9169]: Saved entire message to
> /var/spool/MailScanner/quarantine/20130703/C3A94C22C2.A8945
> -----------------------------------
>
> Also, I have this setting in my MailScanner.conf:
> High Scoring Spam Actions = store
>
> On our old email server I have this exactly same setting but I don't
> have any problem.
>
> Thanks for help.
>
> Gao
>
>
> --
>       __
>     _|==|_
>      ('')__/
>  >--(`^^')
>    (`^'^'`)
>    `======'
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