Problem messages - again

Richard Mealing richard at
Wed May 2 10:16:21 IST 2012

-----Original Message-----
From: mailscanner-bounces at [mailto:mailscanner-bounces at] On Behalf Of Ian Fenn
Sent: 01 May 2012 23:47
To: MailScanner discussion
Subject: Re: Problem messages - again

On 1 May 2012, at 19:46, Mail Lists wrote:
> I ran into this same problem. My fix was that quarnatine was not 
> writable by the user MailScanner was ran as. Make sure this file was 
> actually written to.
> " Saved entire message to
> /var/spool/MailScanner/quarantine/20120501/q41FtFQd003086 " In my case 
> everything looked good but in the end it was bad permissions on the 
> quarantine dir.

Thanks for the suggestion, but unfortunately quarantine permissions seem OK. :-(

All the best,



Are you using any additional Clamav signatures? My fix seems to be to delete all in /var/db/clamav/* (or where ever you store your clam db files) and then run freshclam and then restart mailscanner. I use a lot of extra added signatures for clamav. It only happens from time to time on my machines and I can never pin point the problem.


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