OT Sendmail and Motorola smartphones

Fri Apr 20 19:31:06 IST 2012

If they did, they probably tried "as is", failed, then tried the
proper way, and stuck with that. I've had that happen both ways
before.

On Fri, Apr 20, 2012 at 12:18 PM, Steve Campbell <campbell at cnpapers.com> wrote:
> I'm guessing the older phones concatenated the username + domain name while
> the newer phone doesn't. The default setup would put the entire string in
> the username field, but because the old phone seemed to require just the
> user part, our old instructions for setting these up caused everyone to
> change that default entry.
>
> I'm thinking that some didn't bother changing it and their new phones
> worked. Others followed the instructions and theirs broke. Perhaps that's
> why I didn't get a flood of calls.
>
> Again, I'm just guessing. I'm just glad it's working for now.
>
> Thanks for all the clues everyone provided.
>
> steve
>
>
> On 4/20/2012 12:53 PM, Alex Neuman wrote:
>>
>> That's odd. Normally that depends on the *server* and not the client.
>>
>> On Thu, Apr 19, 2012 at 2:14 PM, Steve Campbell<campbell at cnpapers.com>
>>  wrote:
>>>
>>> It's solved. Turns out the old phones required just the user name while
>>> the
>>> new Motorola phones require the complete email address in the Username
>>> field.
>>>
>>> Thanks for all the help from everyone.
>>>
>>> steve
>>>
>>> On 4/18/2012 3:37 PM, Alex Neuman wrote:
>>>>
>>>> I saw a client the other day (Samsung) whose settings included
>>>> "encryption", which could be set to "None", "TLS", "SSL" and "Use SSL
>>>> but don't care about the fact that it's a self-signed certificate". If
>>>> I didn't choose the last option it wouldn't work. Most mail clients on
>>>> mobiles have this option, albeit with different names.
>>>>
>>>> On Tue, Apr 17, 2012 at 7:07 PM, Rabellino Sergio<rabellino at di.unito.it>
>>>>  wrote:
>>>>>
>>>>> I think that the motorola client is failing the SSL handshake, and drop
>>>>> the connection to the smtps. double check the ca certificates on the
>>>>> client
>>>>> to be sure that the server cert is well known.
>>>>> The sendmail error shown it's fired when the client breaks without
>>>>> sending anything on the smtp protocol...
>>>>>
>>>>> hope this helps.
>>>>>
>>>>> --
>>>>> Ing. Sergio Rabellino
>>>>>
>>>>> Il giorno 18/apr/2012, alle ore 01:32, Steve
>>>>> Campbell<campbell at cnpapers.com>    ha scritto:
>>>>>
>>>>>> Quoting Scott Silva<ssilva at sgvwater.com>:
>>>>>>
>>>>>>> on 4/16/2012 11:37 AM Ken A spake the following:
>>>>>>>>
>>>>>>>>
>>>>>>>> On 4/16/2012 11:20 AM, Steve Campbell wrote:
>>>>>>>>>
>>>>>>>>> Completely off topic - just curious if anyone has had problems
>>>>>>>>> similar.
>>>>>>>>>
>>>>>>>>> I've upgraded email servers from an old Centos 3 to a new Centos 6
>>>>>>>>> sendmail server. Just recently our company renewed it's contract
>>>>>>>>> and
>>>>>>>>> all
>>>>>>>>> smartphones were upgraded to the Motorola Milestone X2. These are
>>>>>>>>> used
>>>>>>>>> by our sales staff when they're out in the field and are allowed to
>>>>>>>>> relay through our servers using smtp auth.
>>>>>>>>>
>>>>>>>>> I have port 587 set up with smtp auth. I'm fairly certain that this
>>>>>>>>> was
>>>>>>>>> working shortly after the upgrade, but now smtp to this port does
>>>>>>>>> not
>>>>>>>>> work. It doesn't seem to matter what settings I put in the phone,
>>>>>>>>> my
>>>>>>>>> maillog returns:
>>>>>>>>>
>>>>>>>>> sendmail[2765]: q3GG1Gng002765: 70-32-205-105.unassigned.ntelos.net
>>>>>>>>> [70.32.205.105] did not issue MAIL/EXPN/VRFY/ETRN during connection
>>>>>>>>> to
>>>>>>>
>>>>>>> MSA.
>>>>>>>>
>>>>>>>> That usually means that the client isn't sending the authentication
>>>>>>>> info -
>>>>>>>> user&    pass.
>>>>>>>>
>>>>>>>> Do you have one of these new phones to test this with?
>>>>>>>>
>>>>>>>> You could turn up logging in sendmail -
>>>>>>>> define(`confLOG_LEVEL', `14')dnl
>>>>>>>>
>>>>>>>> Ken
>>>>>>>>
>>>>>>>>
>>>>>>>>> I don't think it's sendmail because the sendmail.mc is identical to
>>>>>>>>> the
>>>>>>>>> old server's file.
>>>>>>>>>
>>>>>>>>> I can set up an account using things like Thunderbird just fine,
>>>>>>>>> but
>>>>>>>>> then I'm using our network, but I'm still able to use port 587.
>>>>>>>>>
>>>>>>>>> Originally the problem was with one of the dnsbl I was using.
>>>>>>>>> (Seems
>>>>>>>>> that our provider had blocked their own IPs in one of the
>>>>>>>>> spamhaus.org
>>>>>>>>> RBLs to protect themselves from spam and using that blocked us from
>>>>>>>>> using the IPs they had assigned their smartphones). I switched from
>>>>>>>>> zen.spamhaus.org to sbl-xbl.spamhaus.org and that fixed it for a
>>>>>>>>> while.
>>>>>>>>>
>>>>>>>>> My main question is about the Motorola Milestone mail client.
>>>>>>>>> Anyone
>>>>>>>>> have an opinion on how reliable it is? Does it follow the settings
>>>>>>>>> I
>>>>>>>>> set
>>>>>>>>> on it and has anyone run into problems using this phone as I'm
>>>>>>>>> trying
>>>>>>>>> to
>>>>>>>>> use them?
>>>>>>>>>
>>>>>>>>> Thanks for any clues.
>>>>>>>>>
>>>>>>>>> steve campbell
>>>>>>>>>
>>>>>>>>>
>>>>>>> I had something similar with some verizon android phones... the auth
>>>>>>> methods
>>>>>>>
>>>>>>> the phone supported didn't mesh with the auth methods that saslauth
>>>>>>> allowed...
>>>>>>> the md5 login wouldn't work, and the cram-md5 wouldn't either. I had
>>>>>>> to
>>>>>>> use a
>>>>>>>
>>>>>>> different mail app on the phones...
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>
>>>>>> I originally thought I might have something going on like that with
>>>>>> these
>>>>>> Androids. But then, I'm not sure I have SASL set up properly anymore
>>>>>> after all
>>>>>> the googling.
>>>>>>
>>>>>> Thanks
>>>>>> steve
>>>>>>
>>>>>>
>>>>>>
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Alex Neuman van der Hans
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