MailScanner not starting error

Kaplan, Andrew H. AHKAPLAN at PARTNERS.ORG
Thu Jun 16 16:44:42 IST 2011


Hi there --

We are running MailScanner 4.83.4-1 on a CentOS 5.6 64-bit distribution. The
status of MailScanner was checked hourly via the 
check_mailscanner script, and normally the e-mailed result was 'Starting
MailScanner...' which indicated the process was running
without issue. 

The server in question sits outside the company firewall, and was configured to
deliver e-mail messages directly to their intended 
recipients. Our company recently changed its policy concerning external e-mail
servers to require them to send their e-mails to
their destinations via an e-mail gateway server. Consequently, the server was
reconfigured to relay its messages to the gateway,
and is no longer delivering messages directly to their recipients. 

When the change was made, I noticed the check_mailscanner script was sending a
new message which read as follows: 

'Starting MailScanner...failed'

I have tried starting and restarting the MailScanner software via the
/etc/init.d/MailScanner script. The output of the script
seems to indicate that MailScanner starts, but a subsequent check for the
application via the ps -ef |grep MailScanner command
shows the command is not running.

I checked the /var/log/maillog file for any reference to this when I did the
restart of MailScanner, and the excerpt shown below
coincides with the time that I ran the script:

Jun 16 11:42:53 hadron sendmail[17895]: alias database /etc/aliases rebuilt by
ahk
Jun 16 11:42:53 hadron sendmail[17895]: /etc/aliases: 104 aliases, longest 29
bytes, 1526 bytes total
Jun 16 11:42:53 hadron sendmail[17903]: starting daemon (8.13.8): SMTP
Jun 16 11:42:53 hadron sendmail[17903]: NOQUEUE: SYSERR(root): opendaemonsocket:
daemon MTA: cannot bind: Address already in use
Jun 16 11:42:53 hadron sendmail[17903]: daemon MTA: problem creating SMTP socket
Jun 16 11:42:53 hadron sm-msp-queue[17907]: starting daemon (8.13.8):
queueing at 00:15:00
Jun 16 11:42:53 hadron sendmail[17911]: starting daemon (8.13.8):
queueing at 00:15:00
Jun 16 11:42:58 hadron sendmail[17903]: NOQUEUE: SYSERR(root): opendaemonsocket:
daemon MTA: cannot bind: Address already in use
Jun 16 11:42:58 hadron sendmail[17903]: daemon MTA: problem creating SMTP socket

I am not sure if this is the source of the problem, please excuse my ignorance
if it is, or if there is something else at fault here.

Can someone lend a hand on this?

Thanks. 


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