Messages being delayed in the MailScanner hold queue

Martin Hepworth maxsec at
Tue Apr 5 16:49:13 IST 2011

should be information in the maillog to help with this - you using the
default batch processing???
Martin Hepworth
Oxford, UK

On 5 April 2011 16:16, Chris Barber <chris at> wrote:

> Hi All,
> Basically, over the past couple weeks, we've been having several of our
> users report 1-2 hour delays in email.  When checking the server logs, the
> SMTP headers of the delayed emails would show the time at which the emails
> got sent out.  They would also indicate our server was receiving them not
> too much longer afterward.  However, the spam filter would release the
> emails 1-2 hours later.
> After parsing the maillog file in /var/log on the spamfilter, we determined
> that the delayed emails were getting dropped in the Mailscanner hold queue
> and remaining there (for hours) before getting requeued and getting sent
> out.  We cannot find the log that reports what is going on when the emails
> get stuck in the mailscanner hold queue.
> Has anyone seen this before? Is there a way to log for this issue?
> Thanks!
> Chris Barber
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