MailScanner: Could not analyze message

[Julian Field]

Can you send me a URL of a sample message (raw queue files preferred) so 
that I can try this out for you please?

Jules.

On 19/05/2010 21:12, Gary Faith wrote:
> I have some e-mail being sent by one individual to MailScanner running ver 4.79.11 and the messages are getting tagged as {Dangerous Content?}.  I am running MailScanner with clamav&  sanesecurity signatures, scamnailer, razor, pyzor&  dcc.  Mailwatch reports that it isn't a virus it is "Other Infection":
>
> Anti-Virus/Dangerous Content Protection
> Virus: N
> Blocked File: N
> Other Infection: Y
> Report:MailScanner: Could not analyze message
>
> The message has contains this:
>
> Warning: This message has had one or more attachments removed
> Warning: (the entire message).
> Warning: Please read the "XXX-Attachment-Warning.txt" attachment(s) for more information.
>
> This is a message from the MailScanner E-Mail Virus Protection Service
> ----------------------------------------------------------------------
> The original e-mail message contained potentially dangerous content,
> which has been removed for your safety.
>
> At Wed May 19 15:36:22 2010 the content filters said:
>     MailScanner: Could not analyze message
>
> The sender uses Maximizer to generate the e-mail with a PDF attachment.  I had the sender use Maximizer and send only the message without the attachment and it comes in fine.  I had them send only the attachment via Outlook and it comes in fine.  It seems the problem is with Mazimizer but I am not sure why.
>
> I can send the quarantined message or whatever is needed to determine the problem off list.
>
> I need help in tracking down where the problem is and getting it fixed.
>
> Thanks,
>
> Gary Faith
>
>
>    

Jules

-- 
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This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.