Stituation in users receiving mail

Luis Silva luis.silva at
Thu Jun 24 17:40:01 IST 2010

Hi Jules,

I think that you are right.
In the conf I had %org-name% = myname, replace issues... the conf.orig is
%org-name% = yoursite, didn't read with the reading glasses...
Now is %org-name%=myname
I will restart the service and check this out.

Many thanks!
Luis Silva

Date: Wed, 23 Jun 2010 13:23:43 +0100
From: Jules Field <MailScanner at>
Subject: Re: Stituation in users receiving mail
To: MailScanner discussion <mailscanner at>
C21FCCF.6000104 at>

Content-Type: text/plain; charset=UTF-8; format=flowed

Make sure you haven't got any spaces in the setting of %org-name% in
your MailScanner.conf file. The docs there clearly state that you aren't
allowed any spaces.

I suspect there is a space in a header name, with the result it is
treating that as the start of the body and so the following headers are
being shown in the body of the message in your users' email applications.


On 23/06/2010 13:04, hvdkooij wrote:
> On Wed, 23 Jun 2010 12:59:41 +0100, Luis Silva  wrote:
> Hi,
> Some of my users are receiving some of the mail not "decoded". The message
> is received with all the smtp commands that are used in DATA section, like
> Return-Path:
> X-Original-To: XXX at XXXX
> Delivered-To: XXX at XXXX
> ???..
> This is occasional and if the message is resend again by the source, is
> received ok.
> Can this be a mailscanner issue?
> I think it is unlikely. I have seen this behaviour before with an
> application that is not using CRLF correctly for line endings. In order to
> find out the cause I would start with dumping the SMTP connections and see
> if the SMTP messages are using CRLF in the right way. I guess WireShark is
> your friend here.
> Hugo.


Julian Field MEng CITP CEng
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