MailScanner: Message attempted to kill MailScanner

Julian Field MailScanner at ecs.soton.ac.uk
Fri Jan 22 16:51:03 GMT 2010


Yes, just install the latest version available on the website.

On 22/01/2010 16:17, Garrod M. Alwood wrote:
> You need to get an update, I had the same problem
>
> Garrod Alwood
> Open Source Consultant
> 9047384988
> Garrod.alwood at lorodoes.com <mailto:Garrod.alwood at lorodoes.com>
> Sent from my iPod
>
> On Jan 22, 2010, at 11:14 AM, "Lyndon Labuschagne" 
> <lyndonl at mexcom.co.za <mailto:lyndonl at mexcom.co.za>> wrote:
>
>> Hello All
>>
>> I hope you can shed some light on the below issue
>>
>> This is a new install of MailScanner 4.79.5
>> FreeBSD 8.0 amd64
>> postfix-2.6.5,1
>> p5-Mail-SpamAssassin-3.2.5_4
>> clamav-0.95.3
>>
>> All the effected mails seem to have attachments, mail sizes vary most 
>> are over 200kb but some are only 80kb
>> most seem to be word docs both .doc and .docx
>> I have turned off OLE scans to see if that was a part of the problem
>>
>> ClamAVmodule Maximum File Size = 5000000 # (5 Mbytes)
>>
>> Max Spam Check Size = 40k
>> Max SpamAssassin Size = 40k
>> Max Custom Spam Scanner Size = 40k
>>
>>
>>
>> the Server is a Xeon 2Ghz quad core 4 GB RAM
>> it averages about 95% idle with about 2.5GB free RAM although when 
>> clamscan is running it might drop down to about 80% idle
>>
>> I can turn on the debug option but its not every mail that has this 
>> issue its probably 1 out of every 100 to 150 messages. so it might 
>> take some time to trigger the problem
>>
>> the below message was 333.6kb
>>
>> From MailWatch interface:
>>
>> Subject: /removed to protect the innocent/
>> MIME-Version: 1.0
>> Content-Type: multipart/mixed;
>>      boundary="----_=_NextPart_001_01CA9B73.4F7F8242"
>> Date: Fri, 22 Jan 2010 16:58:08 +0200
>> Message-ID: 
>> <B8ADB5A39790EF41901A5F105DB2CB8DB43CCD at server.Hi-tech.local 
>> <mailto:B8ADB5A39790EF41901A5F105DB2CB8DB43CCD at server.Hi-tech.local>>
>> Content-class: urn:content-classes:message
>> X-MimeOLE: Produced By Microsoft Exchange V6.5
>> X-MS-Has-Attach:
>> X-MS-TNEF-Correlator:
>> Thread-Topic: removed to protect the innocent
>> Thread-Index: AcgMB3G2oM864RICTwyR1vhZ6+t5JwAAI2GAPhemM7A=
>> X-Priority: 1
>> Priority: Urgent
>> Importance: high
>>
>> From maillog
>>
>> Jan 22 16:54:42 mailav02 postfix/cleanup[12659]: EC4A71761FFF: 
>> message-id=<B8ADB5A39790EF41901A5F105DB2CB8DB43CCD at server.Hi-tech.local 
>> <mailto:B8ADB5A39790EF41901A5F105DB2CB8DB43CCD at server.Hi-tech.local>>
>> Jan 22 17:00:26 mailav02 MailScanner[14816]: Making attempt 2 at 
>> processing message EC4A71761FFF.00000
>> Jan 22 17:05:25 mailav02 MailScanner[14819]: Making attempt 3 at 
>> processing message EC4A71761FFF.00000
>> Jan 22 17:10:25 mailav02 MailScanner[14900]: Making attempt 4 at 
>> processing message EC4A71761FFF.00000
>> Jan 22 17:12:47 mailav02 MailScanner[15034]: Making attempt 5 at 
>> processing message EC4A71761FFF.00000
>> Jan 22 17:18:32 mailav02 MailScanner[14985]: Making attempt 6 at 
>> processing message EC4A71761FFF.00000
>> Jan 22 17:18:33 mailav02 MailScanner[15120]: Warning: skipping 
>> message EC4A71761FFF.00000 as it has been attempted too many times
>> Jan 22 17:18:33 mailav02 MailScanner[15120]: Quarantined message 
>> EC4A71761FFF.00000 as it caused MailScanner to crash several times
>> Jan 22 17:18:33 mailav02 MailScanner[15120]: Saved entire message to 
>> /var/spool/MailScanner/quarantine/20100122/EC4A71761FFF.00000
>> Jan 22 17:18:33 mailav02 MailScanner[15120]: Logging message 
>> EC4A71761FFF.00000 to SQL
>>
>> Regards,
>>
>> Lyndon
>>
>>
>>
>> -- 
>> This message has been scanned for viruses and dangerous content by the
>> *Mexcom MailScanner*, and appears to be clean.
>> Should you wish to secure your mail, call sales @ 011-801-4000, 
>> alternatively visit
>> http://www.mexcom.co.za or mail sales at mexcom.co.za 
>> <mailto:sales at mexcom.co.za>
>> <ATT00001..txt>

Jules

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dangerous content by MailScanner, and is
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