MailScanner crashing

Johnson, SE sjohnson at edina.k12.mn.us
Wed Dec 29 18:14:26 GMT 2010


Update on that error...

I let the 
 MailScanner --debug ID=[messageid]  
run over night and it came back to a prompt with no errors.  However,
I'm not sure if the message was ultimately delivered.

The crash is happening at the rate of about 2 / hour and the vast
majority of messages are legitimate which is not good...  

Any ideas on what's going?  I could really use some assistance on this
problem...

Oh one more thing I noticed.  I'm not 100% sure if this is true on all
messages stopped, but it appears that they are HTML emails around 35-50k
in size.

I took the body of one of those emails and sent it from my outside email
account and it worked just fine.

Thanks!

-----Original Message-----
From: mailscanner-bounces at lists.mailscanner.info
[mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf Of
Johnson, SE
Sent: Tuesday, December 28, 2010 3:58 PM
To: mailscanner at lists.mailscanner.info
Subject: MailScanner crashing

I've seen a few posts out there but no one with my exact issue...

Periodically I'm getting the message similar to this in my logs:

Dec 28 13:27:30 mailfilter MailScanner[27222]: Making attempt 2 at
processing message 872F6416F2.ACB5B
Dec 28 13:36:32 mailfilter MailScanner[27229]: Making attempt 3 at
processing message 872F6416F2.ACB5B
Dec 28 13:41:45 mailfilter MailScanner[30951]: Making attempt 4 at
processing message 872F6416F2.ACB5B
Dec 28 13:44:27 mailfilter MailScanner[31782]: Making attempt 5 at
processing message 872F6416F2.ACB5B
Dec 28 13:51:32 mailfilter MailScanner[1250]: Making attempt 6 at
processing message 872F6416F2.ACB5B
Dec 28 13:51:39 mailfilter MailScanner[1290]: Warning: skipping message
872F6416F2.ACB5B as it has been attempted too many times
Dec 28 13:51:39 mailfilter MailScanner[1290]: Quarantined message
872F6416F2.ACB5B as it caused MailScanner to crash several times
Dec 28 13:51:39 mailfilter MailScanner[1290]: Saved entire message to
/var/spool/MailScanner/quarantine/20101228/872F6416F2.ACB5B
Dec 28 13:52:36 mailfilter MailScanner[1290]: Logging message
872F6416F2.ACB5B to SQL

I didn't think much of it at first until I realized in the MailWatch
program that many of these messages were legitimate.  

I tried MailScanner --lint which came up clean
spamassassin --lint is clean as well

I then tried to reprocess one of the messages in the queue with:
MailScanner --debug --ID=[messageid] 
(while I was in the quarantine dir)

The program starts to process it I got

In Debugging mode, not forking...
Trying to setlogsock(unix)
Building a message batch to scan...

But it never seems to go past this... I let it sit for over an hour and
it never came back...

I then found a reference to debug-sa... I ran MailScanner --debug
--debug-sa and got:
15:54:34 Building a message batch to scan...
(long pause)
Then I get the final output with no issues being reported.

Does anyone know what I can do to find my issue?  
Thanks!
  Scott
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