Potential issue with docx format and Clam

Julian Field MailScanner at ecs.soton.ac.uk
Mon Apr 20 15:03:39 IST 2009


I have just changed the default to 8. Thanks for letting me know about 
this one.

On 20/04/2009 14:56, Jeff A. Earickson wrote:
> Found this one...  The setting I needed was:
>
> Maximum Archive Depth = 3
>
> I changed this to 8 and things started working for the Office 2007 crowd.
>
> Jeff Earickson
> Colby College
>
> On Mon, 20 Apr 2009, Martin Hepworth wrote:
>
>> Date: Mon, 20 Apr 2009 13:47:23 +0100
>> From: Martin Hepworth <maxsec at gmail.com>
>> Reply-To: MailScanner discussion <mailscanner at lists.mailscanner.info>
>> To: MailScanner discussion <mailscanner at lists.mailscanner.info>
>> Subject: Re: Potential issue with docx format and Clam
>>
>> Jeff
>> what happens if you use Clamd rather than the module so you can update
>> quicker (no reliance on module maintainers releasing a new version) 
>> and MS
>> children are smaller and startup faster?
>>
>> -- 
>> Martin Hepworth
>> Oxford, UK
>>
>> 2009/4/20 Jeff A. Earickson <jaearick at colby.edu>
>>
>>> Julian,
>>>
>>> I'm forwarding along a note from our support desk people, who seem to
>>> have uncovered an issue with Office 2007/2008 docx file formats and
>>> the ClamAV recursion level.  In my case, I am running MS 4.75.9-2 with
>>>
>>> ClamAVmodule Maximum Recursion Level = 8
>>>
>>> Adam's detective work below suggests that this setting may be too low
>>> for Office 2007/2008 docx attachments.  Anybody else seen this?
>>>
>>> (Time for me to upgrade to the latest stable version, or the latest 
>>> beta).
>>>
>>> Jeff Earickson
>>> Colby College
>>>
>>> ---------- Forwarded message ----------
>>>
>>> I did some experimenting with this situation [rejections of email with
>>> "Report: MailScanner: Message contained archive nested too deeply" 
>>> messages]
>>> and here is what I found:
>>>
>>> - As you may or may not know the new Office 2007/2008 file format is 
>>> really
>>> just a renamed .zip file containing other files and folders that 
>>> make up
>>> the
>>> document.
>>>
>>> - If you insert an object into a .docx that is, for instance, a 
>>> PowerPoint
>>> slide it is inserted as a .pptx (again, just a .zip with a different
>>> extension).
>>>
>>> - If that slide contains an inserted Excel table, it is inserted as 
>>> a .xlsx
>>> (.zip).
>>>
>>> - So if you add all those up you have the original .docx, which 
>>> contains a
>>> folder called "embedded", in that folder is a .pptx file, inside 
>>> that is a
>>> folder called "embedded", in that folder is a .xlsx file, inside 
>>> that is a
>>> series of files and folders.  So all that added up is 7 layers.
>>>
>>> I was able to duplicate Todd's error with my own .docx, .pptx and 
>>> .xlsx,
>>> but
>>> I noticed that it had to be all three.  If I tried to email a .docx 
>>> with
>>> just a PowerPoint slide embedded it went fine.  And if I tried to 
>>> email a
>>> .pptx with an embedded Excel Table that went fine too.  So it seems as
>>> though we may need to adjust some settings on MailScanner to allow 
>>> for this
>>> type of file to pass because as we convert more and more people to 
>>> Office
>>> 2007/2008 we are going to be more likely to run into these types of
>>> situations.
>>>
>>> ------------
>>> Adam Nielsen
>>> Faculty and Staff Support Center
>>> x4222
>>> -- 
>>> MailScanner mailing list
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>>>
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>>>
>>> Support MailScanner development - buy the book off the website!
>>>
>>

Jules

-- 
Julian Field MEng CITP CEng
www.MailScanner.info
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