users who get more than there share of spam

[Martin.Hepworth]

John

You had a look at this
 http://wiki.mailscanner.info/doku.php?id=maq:index&s=getting#getting_the_best_out_of_spamassassin


Also I don't deliver spam over a certain score. I started with this set at 20 and now I've got SA well tuned etc I've dropped that down to 10. Saves a lot of user level traffic.

Might be worth posting a message that gets through on a web page (headers and all) and then letting some people process it and see what scores they get. SA can be interesting to tune sometimes.

--
Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300

> -----Original Message-----
> From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-
> bounces at lists.mailscanner.info] On Behalf Of John Baker
> Sent: 27 May 2008 21:00
> To: mailscanner at lists.mailscanner.info
> Subject: users who get more than there share of spam
>
> Hi all,
>
> I wondered if any of the experts on the list had any suggestions for
> this problem.
>
> I have a few users who gave their name to the wrong website and get way
> more than there share of spam.  I've been trying to figure out a way to
> bring those numbers down for them.
>
> Most of the spam coming through to us either doesn't make it past the
> geylist or gets marked  by the Mailscanner process and then sent to a
> junk folder by procmail upon delivery. These folks get hundreds in the
> junk mail folder every day and hundreds per week that slip through the
> process. It makes their mail unmanageable particularly as we are in an
> area where many of them still have to retrieve their mail with a 28k
> dialup connection when they are at home.
>
> At this point it seems as though improving the spam marking process for
> us would involve spending money on external services that we don't have
> to spend and it is working well enough for the average user. Would
> anybody have any suggestions on how to help users who get caught up in
> this sort of thing short of giving them a new address and bouncing
> everything to the old one?
>
> Thanks
> --
> John Baker
> Network Systems Administrator
> Marlboro College
> Phone: 451-7551 off campus; 551 on campus
> --
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