users who get more than there share of spam

[John Baker]

Hi all,

I wondered if any of the experts on the list had any suggestions for 
this problem.

I have a few users who gave their name to the wrong website and get way 
more than there share of spam.  I've been trying to figure out a way to 
bring those numbers down for them.

Most of the spam coming through to us either doesn't make it past the 
geylist or gets marked  by the Mailscanner process and then sent to a 
junk folder by procmail upon delivery. These folks get hundreds in the 
junk mail folder every day and hundreds per week that slip through the 
process. It makes their mail unmanageable particularly as we are in an 
area where many of them still have to retrieve their mail with a 28k 
dialup connection when they are at home.

At this point it seems as though improving the spam marking process for 
us would involve spending money on external services that we don't have 
to spend and it is working well enough for the average user. Would 
anybody have any suggestions on how to help users who get caught up in 
this sort of thing short of giving them a new address and bouncing 
everything to the old one?

Thanks
-- 
John Baker
Network Systems Administrator
Marlboro College
Phone: 451-7551 off campus; 551 on campus