Sophos Error message

louie hellowe at gmail.com
Fri Mar 7 12:54:24 GMT 2008


Howard Robinson <Howard <at> Harper-Adams.ac.uk> writes:

> 
> Dear list
> I have updated Sophos using Linux.intel.libc6.tar.Z using Julian's routine
/usr/sbin/Sophos.install
> 
> It appeared to run through okay but seemed fast!
> Anyway on restarting MailScanner I get the following in the Maillog and emails
refused to move in or out.
> 
> "SophosSAVI ERROR:: getting version: One of the files in a split-virus data
set could not be located (557)"
> 
> Any ideas
>  I had a quick look at WIKI but nothing appeared  to be relevant .
> 
> In the end I had to rem out sophos from list of virus scanners used to get
email flowing again. Two others are
> still there and so we are not unprotected but I like Sophos and usually it
updates ok 
> 
> Any help appreciated.
> 
> Thanks
> Have a good weekend.
> 
> Regards
> 
> Howard Robinson,
> (Senior Technical Development Officer),
> Harper Adams University College,
> Edgmond,
> Newport,
> Shropshire ,
> TF10 8NB.
> 
> Tel. Direct 01952 815253
> Tel. Switch Board 01952 820280
> Fax 01952 814783
> Email hrobinson <at> harper-adams.ac.uk 
> Web www.harper-adams.ac.uk 
> 
Hi Howard,

I also have the similar problem, have you solved for it?

Thanks,
Louie





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