Queue problem

Tue Mar 4 21:16:25 GMT 2008

I checked in the razor logs:

/var/log/razor-agent.log
Mar 04 16:08:38.140629 check[20110]: [ 2] [bootup] Logging initiated LogDebugLevel=5 to file:/var/log/razor-agent.log
Mar 04 16:08:38.153913 check[20110]: [ 5] computed razorhome=, conf=/etc/razor/razor-agent.conf, ident=identity
Mar 04 16:08:38.155358 check[20110]: [ 5] read_file: 1 items read from /etc/razor/servers.discovery.lst
Mar 04 16:08:38.155662 check[20110]: [ 5] read_file: 4 items read from /etc/razor/servers.nomination.lst
Mar 04 16:08:38.156001 check[20110]: [ 5] read_file: 5 items read from /etc/razor/servers.catalogue.lst
Mar 04 16:08:38.157371 check[20110]: [ 5] server discovery overdue by 200108 seconds
Mar 04 16:08:38.157633 check[20110]: [ 5] Connecting to discovery.spamnet.com ...
Mar 04 16:08:38.640861 check[20110]: [ 4] discovery.spamnet.com >> 35 server greeting: sn=D&srl=551&a=1&a=cg&ep4=7542-10^M
Mar 04 16:08:38.641150 check[20110]: [ 4] discovery.spamnet.com << 12
Mar 04 16:08:38.851323 check[20110]: [ 4] discovery.spamnet.com >> 111
Mar 04 16:08:38.851809 check[20110]: [ 4] discovery.spamnet.com << 12
Mar 04 16:08:38.999376 check[20110]: [ 4] discovery.spamnet.com >> 91
Mar 04 16:08:38.999868 check[20110]: [ 5] no razorhome, not caching server info to disk
Mar 04 16:08:39.000256 check[20110]: [ 5] no razorhome, not caching server info to disk
Mar 04 16:08:39.006854 check[20110]: [ 5] disconnecting from server discovery.spamnet.com
Mar 04 16:08:39.007095 check[20110]: [ 4] discovery.spamnet.com << 5
Mar 04 16:08:39.007266 check[20110]: [ 5] Connecting to c302.cloudmark.com ...
Mar 04 16:08:48.313318 check[20110]: [ 4] c302.cloudmark.com >> 36 server greeting: sn=C&srl=5425&a=1&a=cg&ep4=7542-10^M
Mar 04 16:08:48.313697 check[20110]: [ 4] c302.cloudmark.com << 25
Mar 04 16:08:48.313904 check[20110]: [ 4] c302.cloudmark.com << 14
Mar 04 16:08:48.541427 check[20110]: [ 4] c302.cloudmark.com >> 264
Mar 04 16:08:48.545907 check[20110]: [ 5] Updated to new server state srl 5425 for server c302.cloudmark.com
Mar 04 16:08:48.546206 check[20110]: [ 5] no razorhome, not caching server info to disk
Mar 04 16:08:48.546280 check[20110]: [ 5] srl was updated, forcing discovery ...
Mar 04 16:08:48.546452 check[20110]: [ 5] server discovery overdue by 188232 seconds
Mar 04 16:08:48.546622 check[20110]: [ 5] disconnecting from server c302.cloudmark.com
Mar 04 16:08:48.546786 check[20110]: [ 4] c302.cloudmark.com << 5
Mar 04 16:08:48.546917 check[20110]: [ 5] Connecting to discovery.spamnet.com ...
Mar 04 16:08:48.873911 check[20110]: [ 4] discovery.spamnet.com >> 35 server greeting: sn=D&srl=551&a=1&a=cg&ep4=7542-10^M
Mar 04 16:08:48.874136 check[20110]: [ 4] discovery.spamnet.com << 12

MailScanner debug output:
16:08:38 [20110] dbg: rules: ran eval rule __MIME_QP ======> got hit (2)
16:08:38 [20110] dbg: rules: running full tests; score so far=17.316
16:08:38 [20110] dbg: info: entering helper-app run mode
16:08:49 [20110] dbg: info: leaving helper-app run mode
16:08:49 [20110] dbg: razor2: razor2 check timed out after 10 seconds
16:08:49 [20110] dbg: razor2: results: spam? 0
16:08:49 [20110] dbg: razor2: results: engine 8, highest cf score: 0
16:08:49 [20110] dbg: razor2: results: engine 4, highest cf score: 0

I understand there's been a delay while contacting c302.cloudmark.com but not at every tries. What could I do ?

Maxime Gaudreault
Technicien

Référence Systèmes inc.
Tél. : 418.650.0997
Téléc. : 418.650.9668
Courriel : mgaudreault at reference.qc.ca
Site Internet : http://www.reference.qc.ca/

-----Original Message-----
From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf Of shuttlebox
Sent: March 4, 2008 3:05 PM
To: MailScanner discussion
Subject: Re: Queue problem

On Tue, Mar 4, 2008 at 8:38 PM, Maxime Gaudreault
<mgaudreault at reference.qc.ca> wrote:
> Here's what I got:
>
>  14:35:06 [3558] dbg: razor2: razor2 check timed out after 10 seconds
>  14:35:06 [3558] dbg: pyzor: no pyzor found, disabling Pyzor
>
>  What is that ? helper-app run mode ?

Your Razor doesn't work and you don't have Pyzor yet you load the
plugin for it. Fix Razor manually and disable the Pyzor plugin in the
.pre files.

-- 
/peter
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