Sendmail/mailscanner intermittent problem with sendmail accepting messages but not being handed to mailscanner

[Scott Silva]

on 6-20-2008 6:16 AM Gordon Colyn spake the following:
> ITNT BannerI have a problem where I am getting mail delivered to our servers 
> (problem is on all 4) and showing up in the log but not being handled by 
> Mailscanner.  I only see one line in the log confirming that the mail was 
> accepted by sendmail, but then nothing after that;
> 
> Anyone have any ideas?
> 
> Example;
> sendmail[8388]: m5K9VKpL008388: from=<bouncebox at faxfx.biz>, size=0, class=0, 
> nrcpts=1, proto=ESMTP, daemon=MTA, relay=mail.faxfx.biz [196.31.203.114]
> and
> sendmail[7246]: m5K9S7tF007246: from=<bouncebox at faxfx.biz>, size=0, class=0, 
> nrcpts=1, proto=ESMTP, daemon=MTA, relay=gatew2.faxfx.biz [196.31.203.114]
> 
> I should see this;
> sentinal sendmail[21377]: m5KDF2r7021377: from=<bstangeb at ha-nett.no>, 
> size=2534, class=0, nrcpts=1, 
> msgid=<000a01c8d2d7$04661f3d$8d3f1f8d at evvrwqfu>, proto=ESMTP, daemon=MTA, 
> relay=client-201.240.26.201.speedy.net.pe [201.240.26.201] (may be forged)
> sendmail[21377]: m5KDF2r7021377: to=<salesd at lpa.co.za>, delay=00:00:01, 
> mailer=esmtp, pri=32534, stat=queued
> MailScanner[13169]: Logging message m5KDF2r7021377 to SQL
>  MailScanner[13148]: m5KDF2r7021377: Logged to MailWatch SQL
> 
> I have this issue on a number of emails from different senders, this is just 
> 2 of many examples.
> 
> I am running Mailscanner 4.69.9, sendmail 8.14.1, spamassassin 3.2.5, clamd 
> 0.93
> 
> 
Looks like the sending server is timing out before the data phase. See the 
entries with size=0. Maybe your dns is too slow, or you have a rbl like zen 
that has blocked your connections. The default timeout for sendmail is pretty 
long.

-- 
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't!!!!

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