Help needed to locate an E-Mail - SOLVED

[Götz Reinicke]

First off all: Thanks to all Sir Arthur Conan Doyle-Fans for there 
sympathy ;)

The "problem" was, that the user had an own spamassassin check running 
trough .procmailrc entries ... This setup was 4 Years old, and was never 
resetted to our global policy.

So thanks to all of you and the user and an other one I checked may read 
the 30.000 SPAM marked E-Mails since 2004...

Best regards

Götz

Steve Freegard schrieb:
> Götz Reinicke wrote:
>> Jul 28 15:09:40 mail sendmail[6411]: m6SD9Ted006352: to=fschnize, 
>> delay=00:00:10, xdelay=00:00:01, mailer=local, pri=180521, dsn=2.0.0, 
>> stat=Sent
> 
> That tells you that sendmail successfully delivered the message to the 
> 'fschnize' mailbox using the 'local' mailer.
> 
> If it went missing after that then it happened further upstream in the 
> e-mail chain e.g. procmail, dovecot or the users MUA.
> 
> I'd check the users .procmailrc and as Alex suggests check the Dovecot 
> logs (make sure you look for the message ID 
> '0ADBD67BD6811A4BB2144D805124714D910C85D0 at KAEX1.Dom.Rastatt.de' and not 
> the sendmail msgid) and then finally check the users MUA (as it might 
> have put the message in their 'Spam' folder or have client-side rules 
> etc.).
> 
> HTH,
> Steve.


-- 
Götz Reinicke
IT-Koordinator

Tel. +49 7141 969 420
Fax  +49 7141 969 55 420
E-Mail goetz.reinicke at filmakademie.de

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