MailScanner not scanning emails.

Denis Beauchemin Denis.Beauchemin at
Thu Jan 10 18:42:38 GMT 2008

Lawrence Lam a écrit :
> I have problems at these steps:
> service sendmail stop
> chkconfig sendmail off
> chkconfig MailScanner on
> service MailScanner start
> I ran a check on MailScanner and ClamAV and it showed no error. But
> MailScanner is still NOT scanning emails:
> --------------------------------
> [root at server02 MailScanner-4.66.5-3]# MailScanner --lint
> Trying to setlogsock(unix)
> Checking version numbers...
> Version number in MailScanner.conf (4.66.5) is correct.
> Your envelope_sender_header in spam.assassin.prefs.conf is correct.
> Checking for SpamAssassin errors (if you use it)...
> SpamAssassin temp dir = /var/spool/MailScanner/incoming/SpamAssassin-Temp
> SpamAssassin reported no errors.
> MailScanner.conf says "Virus Scanners = clamav"
> Found these virus scanners installed: clamav
> ==================
> Virus Scanner test reports:
> ClamAV said " contains Eicar-Test-Signature"
> If any of your virus scanners (clamav)
> are not listed there, you should check that they are installed correctly
> and that MailScanner is finding them correctly via its virus.scanners.conf.
> [root at server02 MailScanner-4.66.5-3]#
According to the output you provided you do not have the sendmail 
service installed on your cPanel server.

Could you send us the output of "ls /etc/rc.d/init.d/".  There must be 
some service in there that processes mail and should be shut down for MS 
to do its job.


Denis Beauchemin, analyste
Université de Sherbrooke, S.T.I.
T: 819.821.8000x62252 F: 819.821.8045

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