HTML/Newsletters being received as unreadable code

Andrew Chester Andrew.Chester at
Mon Feb 18 09:34:37 GMT 2008

Hi All

We have recently implemented MailScanner in a mail gateway of ours, and 
since then about 4 random emails have come through as unreadable code. The 
emails seem to HTML based, be it newsletters that have been subscribed to 
or confirmation of flight details to a user, and seem to be random. The 
code looks like the following (obviously different for each mail):

?4)4)e????4)4)e?????????4)??????4)Q??????  ?4)4)
4)??????4)4)%??хЁ1=??4)4)               Ё???4)Q0<%?Ё?4)

Does anyone know what the problem for the above is and how to solve it?

Another problem has come up where with an email that a user has received, 
the subject line was removed completely. The email is a newsletter which 
is received daily, and the problem has never occured before using 
MailScanner. Any ideas on this?

The system we are running is as follows:

OS - FreeBSD 6.3
MTA - Postfix 2.4.6
Mailcanner 4.64.3

Any help will be greatly appreciated, thanks.

CONFIDENTIALITY CLAUSE This message is intended only for the use of the individual or entity to which it is addressed and contains information that is privileged and confidential. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender by telephone. VERTROULIKHEIDSKLOUSULE  Di? boodskap is slegs vir die gebruik van die individu of entiteit aan wie dit gerig is en bevat streng vertroulike inligting. Indien die leser nie die voorgenome ontvanger is nie, of die werknemer of agent verantwoordelik vir die lewering van die boodskap aan die voorgenome ontvanger nie, word u hiermee meegedeel dat enige verspreiding of kopi?ring van di? boodskap streng verbode is. Indien u die kommunikasie verkeerdelik ontvang het, stel asseblief die afsender telefonies in kennis. 
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