Off Topic: Hotmail

[Rick Cooper]

I believe you may have issues with SmartScreen. SmartScreen dumps, dumps,
deletes, removes user mail after accepting it and does not inform the sender
or the recipient. This is an example of Microsoft at their very worst. They
will not divulge what causes SmartScreen to choose an email to dump, and I
have found that a user can send the very same message (resend button) a few
hours apart and the second one might go. Further IIRC you can pay MS to
place your mail service on a list of servers that never have SmartScreen
applied. The users have no ability to turn it off, and most do not even know
it exists (free mail get what you pay for). I have made all our users aware
of this and if they send a message that does not arrive I can give them the
date and time that hotmail/livemail accepted delivery and tell them to get
another mail service or get used to having Microsoft decide what mails they
will or will not get.

http://postmaster.live.com/FightingJunk.aspx
http://www.microsoft.com/mscorp/safety/technologies/antispam/default.mspx#2 

Rick

 > -----Original Message-----
 > From: mailscanner-bounces at lists.mailscanner.info 
 > [mailto:mailscanner-bounces at lists.mailscanner.info] On 
 > Behalf Of ajos1 at onion.demon.co.uk
 > Sent: Saturday, October 13, 2007 2:34 PM
 > To: mailscanner at lists.mailscanner.info
 > Cc: ajos1 at onion.demon.co.uk
 > Subject: Off Topic: Hotmail
 > 
 > -
 > 
 > Off Topic: Hotmail
 > 
 > I am having a mare on two of my servers... in terms of 
 > sending mail to Hotmail....  Hotmail says:
 > 
 > Oct 13 15:01:53 www sendmail[11277]: l9DE1hnP011220: 
 > to=<MYUSER at hotmail.com>, 
 > ctladdr=<MYUSER at www.tbshs.herts.sch.uk> (0/0), 
 > delay=00:00:10, xdelay=00:00:02, mailer=esmtp, pri=120338, 
 > relay=mx1.hotmail.com. [65.54.244.136], dsn=2.0.0, stat=Sent 
 > ( <200710131401.l9DE1fti011214 at www.tbshs.herts.sch.uk> 
 > Queued mail for delivery)
 > 
 > ( MYUSER has replaced the real names )...
 > 
 > Basically it says it has accepted it... but it never arrives...
 > 
 > This applies to roughly 8 out of 10 messages sent to HOTMAIL .
 > 
 > Does anyone have any ideas what I can do to get it to accept my mail!
 > 
 > (I have seen reference to Hotmail and SPF problems on the 
 > InterWeb... but I do not have that... far as I know...)
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 > 


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