Where do I look for errors?

Martin.Hepworth martinh at solidstatelogic.com
Tue Oct 9 18:31:24 IST 2007


Jason

This is the MTA nothing to do with Mailscanner - have you implementing greylisting or similar? Sounds like the 'PC' is actually trying to send via it's own MTA...

--
Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300

> -----Original Message-----
> From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-
> bounces at lists.mailscanner.info] On Behalf Of Jason Gottschalk
> Sent: 09 October 2007 02:36
> To: MailScanner discussion
> Subject: Where do I look for errors?
>
> Hello MailScanner,
>
>   I have a user that gets "Deferred: Connection Refused by
>   staffcos.com" when they send mail to one of the addresses at that
>   domain, they can send to other addresses without any problems.
>
>   I have looked at all the log files I can find, I see no evidence
>   the message in question ever made it to our server. Mailscanner show
>   no record of it. But if I go to the sender's PC and send the message
>   myself, the error certainly comes back.
>
>   First a warning after four hours, then a failure at 5 hours.
>
>   Is there a log file I might be missing? I've looked at maillog,
>   exim_mainlog, exim_paniclog and exim_rejectlog.
>
>   Help?????
>
> --
>
> Best regards,
>
>  Jason Gottschalk                         mailto:Jason at SYO.Com
>  SYO Computer Engineering Services, Inc.
>  SYO - Servicing Your Organization
>  586-286-2557
>
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