filenames getting mangled

[Scott Silva]

Chris Yuzik spake the following on 6/7/2007 9:47 AM:
> A strange problem was reported to me today.
> 
> Email attachments from one of our people is fine as long as it stays
> within our server, but if he emails it externally, the attachment goes
> but the filename gets mangled. I've had him send me a copy of the PDF
> file via email and cc my gmail account, and I get the file fine with my
> regular email, but when it arrives to gmail, the filename and extension
> are buggered; if I save the file and rename it to "test.pdf" it's fine.
> The odd thing is that the attachment I receive internally apparently has
> a different name than it did on his computer.
> 
> I've tried emailing the same attachment to my gmail account from Outlook
> 2007 and from Thunderbird, and it always arrives as expected.
> 
> Anyone seen this before or have any ideas?
> 
> 
What MUA is he using?
Is it repeatable to other people using the same client?
Is his client set to do something different like send in quoted printable with
8 bit characters, or send in a different character set?
Is his system localized to a different language than the norm for your company?


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