Could not analyze message

[Mike Kercher]

mailscanner-bounces at lists.mailscanner.info <> scribbled on :

> Hi
> 
> I have a customer who cant recieve an email from a certain
> domain, the message is quarantined with a quarantine report
> showing "Could not analyze message".
> 
> The email is very basic, plain text with no attachments.
> 
> I tried to get around this by using the Scan Messages ruleset
> 
> Scan Messages = %rule-dir%/scan.messages.rules
> 
> and set the following in scan.messages.rules
> 
> FromOrTo:	default	no
> From:	domaina.com	no
> FromTo:	mycustomer.com	yes
> 
> where domaina.com is the domain sending the email being
> blocked and mycustomer.com is the domain recieving. However
> the message is still being quarantined.
> 
> Can anyone advise what can cause the "Could not analyze
> message"? or why my ruleset setup is not working?
> 
> Kind Regards
> 
> Paul

Your ruleset should look like this:

From:		domaina.com		no
FromTo:	mycustomer.com	no
FromOrTo:	default		yes

The way your ruleset is currently, it is matching on the default entry
FIRST

Mike