Disclaimer problem

Alex Neuman van der Hans alex at nkpanama.com
Wed May 10 20:54:42 IST 2006

Mauricio wrote:
> It´s working, but only if Outlook Express is used to generate the e-mail.
> The problem is when SAP generates the same e-mail... no disclaimer is
> inserted. Header is OK in both.
Some additional details might help.

1. Does it *only* happen when "outlook express" is used? Perhaps you 
mean "only when clients connect using SMTP in a specific set of 
circumstances, for example from a certain network segment"... You could 
only say "if Outlook Express is used" if the problem didn't show up 
while using Eudora, Netscape, Thunderbird, etc.
2. "When SAP generates the same e-mail" could mean anything. What 
*exactly* do you mean by "SAP"? Is it a process that runs its own SMTP 
engine? Is it running on the same server? Is it coming from a segment 
you've asked the server not to scan? Does it connect to your SMTP server 
in the same way your outlook express clients do?

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