Normal mail in quarantine

Plant, Dean dean.plant at
Fri Mar 31 14:10:17 IST 2006

Plant, Dean wrote:
> Julian Field wrote:
>> On 31 Mar 2006, at 11:52, Plant, Dean wrote:
>>> I have just gone live with an upgraded MailScanner server and
>>> noticed that some non spam & non dangerous mail is being stored in
>>> quarantine. Any idea's to what I may have configured incorrectly.
>> Take a look at this option:
>> # Do you want to stop any virus-infected spam getting into the spam
>> or MCP # archives? If you have a system where users can release
>> messages from the # spam or MCP archives, then you probably want to
>> stop them being able to # release any infected messages, so set this
>> to yes. # It is set to no by default as it causes a small hit in
>> performance, and # many people don't allow users to access the spam
>> quarantine, so don't # need it. # This can also be the filename of a
>> ruleset. 
>> Keep Spam And MCP Archive Clean = no
> I'm not sure if I am understanding that option or I have not clearly
> worded my question. My problem is that I am intermittingly getting
> email that is clean of viruses with spam scores below 5 (i.e. clean
> messages) stored in quarantine. These mails should be passing through
> the relay and not be stored at all.
> My Non Spam Actions is set to deliver only. The messages being wrongly
> stored are going into /var/spool/MailScanner/quarantine/20060331
Ok, I see whats happening now, looks like I have been caught out by one
of the newer features. If I had spent more time looking at the log files
rather than looking in mailwatch I would have seen this.

The messages being quarantined are disarmed messages,

Content Checks: Detected and have disarmed web bug, form, form input
tags in HTML message in k2VCwGBr017217 from
bo-b1h6rw4au718qsbaas71hbww96yp3d at
Mar 31 13:58:32 rsys002x MailScanner[15255]: Saved entire message to

It looks like mailwatch 1.0.3 does not support the disarm notification
as it says the message is clean, that's what confused me.

Thanks for your help.


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