Message Doubles

[Stephen Swaney]

> -----Original Message-----
> From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-
> bounces at lists.mailscanner.info] On Behalf Of Drew Marshall
> Sent: Wednesday, March 29, 2006 1:26 PM
> To: MailScanner discussion
> Subject: Re: Message Doubles
> 
> 
> On 29 Mar 2006, at 17:04, Glenn Steen wrote:
> > I don't think we have to go back to the logs, just use some
> > logic(:-)... We see two separate (by 20 minutes!) messages, possibly
> > containing the exact same message, being handled by smtpd/the header
> > checks... and then passed on to the hold queue. This is a very strong
> > indicator that it isn't your system that is having the problem
> > (although it has to handle the effects of the error), since this, in
> > all likelihood, couldn't happen unless those messages were handled in
> > two separate SMTP-conversations.
> 
> That's kinda what I meant :-)
> 
> >
> > If you do happen to look at the logs, take just one of teh messages,
> > the first one, and look through the whole chain... is there _any_
> > errors indicated? Like a dropped connection? If you have logs split,
> > remember to look in the error and warning file too.
> >
> > Are all the duplicates from the same sender/sending domain? If so,
> > call them... and inform them (in a nice manner:-) that they have a
> > problem to solve.
> > If not... Well, we'll get to that eventually:-).
> 
> Indeed, and we haven't even got to the replying to self level yet.
> That's reserved for when things start looking a little more complex ;-)
> 
> Drew
> 

Spartcus,

Is the problem gateway system behind a Cisco PIX firewall?

Steve

Stephen Swaney
Fort Systems Ltd.
stephen.swaney at fsl.com
www.fsl.com