Connection Timeout After 7 Download Messages

[spart cus]

Hi guys,
  Some of my clients are complaining that theyre outlook client suddenly  looses connection or timed out after 7 messages. I think maybe due to the lenght of time that the server did not response with the request. I tried to restart the MS then some of my clients got their message. The following hour the same scenario happens. Anyone encounter these problem ?

		
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