Older version and huge problem

[Darren Walker]

Hi Julian,

Thanks for your response. I fully understand that it is an old piece of kit,
unfortunately convincing a client is sometimes more difficult, when they
expect things to run for ever. I also fully understand that you can't
support version 3 too.

Could you tell me if it is at least scanning the files properly and removing
viruses that it is aware of? - or is it just going through the motions?

Thanks

Darren

-----Original Message-----
From: mailscanner-bounces at lists.mailscanner.info
[mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf Of Julian
Field
Sent: 09 March 2006 11:20
To: MailScanner discussion
Subject: Re: Older version and huge problem

-----BEGIN PGP SIGNED MESSAGE-----

For 3.27 to work properly, you need a version of F-Prot from back  
then too. And that won't recognise much in the way of recent viruses.  
Sorry, but the world has moved on since the days of Cobalt Qube  
systems, no-one that I know of properly supports them any more.

I certainly don't provide any support on MailScanner version 3 any  
more, I haven't supported it for a couple of years now at least.

On 9 Mar 2006, at 10:50, Darren Walker wrote:

>
> Hi
>
> We have tried in vain to update a Cobalt Qube 3 to the latest  
> version of
> Mailscanner without success. The Qube developed a problem and  
> needed to be
> re-installed. Originally Mailscanner and F-prot were running on it  
> which
> were installed about 2-3 years ago.
> The problem is that we cannot update the version of perl without  
> loosing the
> GUI. We have completely reformatted and re-installed the whole qube  
> from
> fresh, and tried to install all the various perl modules by hand, but
> whatever we do we cannot get mailscanner to run successfully, the  
> output is
> missing module x or y or z or some other problem. We have spent 4 days
> trying to get it to work and basically given up.
>
> We have ended up re-installing version 3.271 on a fresh  
> installation of the
> Qube and it works except for a huge problem. The client has f-prot  
> but the
> version originally installed we are not sure of- but the new  
> version gives
> the following error
>
> ---------SNIP-------
>
> Mar  9 10:48:30 qube in.qpopper[14592]: (v?) POP login by user  
> "dscott" at
> (192.9.200.147) 192.9.200.147
> Mar  9 10:48:31 qube mailscanner[14388]: Either you've found a bug in
> MailScanner's F-Prot output parser, or F-Prot's output format has  
> changed!
> F-Prot said this "Search: .". Please mail the author of MailScanner
> Mar  9 10:48:31 qube mailscanner[14388]: Either you've found a bug in
> MailScanner's F-Prot output parser, or F-Prot's output format has  
> changed!
> F-Prot said this "Action: Report only". Please mail the author of
> MailScanner
> Mar  9 10:48:31 qube mailscanner[14388]: Either you've found a bug in
> MailScanner's F-Prot output parser, or F-Prot's output format has  
> changed!
> F-Prot said this "Files: "Dumb" scan of all files". Please mail the  
> author
> of MailScanner
> Mar  9 10:48:31 qube mailscanner[14388]: Either you've found a bug in
> MailScanner's F-Prot output parser, or F-Prot's output format has  
> changed!
> F-Prot said this "Switches: -ARCHIVE -PACKED -SERVER -OLD". Please  
> mail the
> author of MailScanner
> Mar  9 10:48:31 qube mailscanner[14388]: Scanned 1 messages, 1737  
> bytes in 3
> seconds---------SNIP-------
>
> Is there anything we can do to sort this out Im not sure that  
> mailscanner is
> now running the virus scan correctly- or is it that it just cannot run
> certain aspects of it. I don't know if I can download an older  
> version of
> f-prot.
>
> Any help would be much appreciated
> Thanks
>
> Darren
>
>
>
>
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- -- 
Julian Field
www.MailScanner.info
Buy the MailScanner book at www.MailScanner.info/store
PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654


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