Some mail (up to 7 days old) is stuck in /var/spool/mqueue

[Mike Kercher]

Do the emails show up under mailq?  Are there corresponding  qf/df files
for the emails in question?

Mike


> -----Original Message-----
> From: mailscanner-bounces at lists.mailscanner.info 
> [mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf 
> Of Chris W. Parker
> Sent: Wednesday, July 26, 2006 3:47 PM
> To: mailscanner at lists.mailscanner.info
> Subject: Some mail (up to 7 days old) is stuck in /var/spool/mqueue
> 
> Hello,
> 
> I've had one user complaining about missing emails. I've done 
> quite a bit of research and at first I didn't think that it 
> was MailScanner's fault and that perhaps it was something to 
> do with the user's Exchange mailbox. But this turns out not 
> to be the case.
> 
> So what I found in MailScanner's logs was the following:
> 
> Jul 26 12:35:47 filter sendmail[18495]: k6QJZjmx018495:
> from=<bounce-1313649-8033581 at lyris.sunbelt-software.com>, 
> size=3113, class=0, nrcpts=1, 
> msgid=<LYRIS-8033581-1313649-2006.07.26-15.35.21--cparker#swat
gear.com at l
> yris.sunbelt-software.com>, proto=SMTP, daemon=MTA, 
> relay=lyris.sunbelt-software.com [64.128.133.151] Jul 26 
> 12:35:47 filter sendmail[18495]: k6QJZjmx018495:
> to=<cparker at swatgear.com>, delay=00:00:02, mailer=esmtp, 
> pri=33113, stat=queued Jul 26 12:35:56 filter 
> sendmail[18369]: k6QJXqX7018369:
> from=<users_friend at sbcglobal.net>, size=8126196, class=0, 
> nrcpts=1, 
> msgid=<20060726193329.16524.qmail at web81513.mail.mud.yahoo.com>,
> proto=SMTP, daemon=MTA, relay=web81513.mail.mud.yahoo.com 
> [68.142.199.33] Jul 26 12:35:56 filter sendmail[18369]: 
> k6QJXqX7018369:
> to=<my_user at swatgear.com>, delay=00:02:04, mailer=esmtp, 
> pri=8156196, stat=queued Jul 26 12:36:10 filter 
> MailScanner[17767]: New Batch: Scanning 2 messages, 8130378 
> bytes Jul 26 12:36:10 filter MailScanner[17767]: Spam Checks: 
> Starting Jul 26 12:36:10 filter MailScanner[17767]: Message 
> k6QJZjmx018495 from
> 64.128.133.151 
> (bounce-1313649-8033581 at lyris.sunbelt-software.com) is 
> whitelisted Jul 26 12:36:18 filter MailScanner[17767]: Virus 
> and Content Scanning:
> Starting
> Jul 26 12:36:35 filter MailScanner[17767]: Uninfected: 
> Delivered 2 messages Jul 26 12:36:35 filter 
> MailScanner[17767]: Batch processed in 25.18 seconds Jul 26 
> 12:36:35 filter MailScanner[17767]: Logging message
> k6QJZjmx018495 to SQL
> Jul 26 12:36:35 filter MailScanner[17777]: k6QJZjmx018495: 
> Logged to MailWatch SQL Jul 26 12:36:35 filter 
> MailScanner[17767]: Logging message
> k6QJXqX7018369 to SQL
> Jul 26 12:36:35 filter MailScanner[17777]: k6QJXqX7018369: 
> Logged to MailWatch SQL Jul 26 12:36:35 filter 
> MailScanner[17767]: "Always Looked Up Last" took
> 0.03 seconds
> Jul 26 12:36:36 filter sendmail[18515]: k6QJZjmx018495:
> to=<cparker at swatgear.com>, delay=00:00:51, xdelay=00:00:01, 
> mailer=esmtp, pri=123113, relay=[10.0.0.6] [10.0.0.6], 
> dsn=2.0.0, stat=Sent ( 
> <LYRIS-8033581-1313649-2006.07.26-15.35.21--cparker#swatgear.c
om at lyris.s
> unbelt-software.com> Queued mail for delivery)
> 
> As you can see there were two messages that were processed in 
> this batch. One message (k6QJZjmx018495) has a final line 
> that states "Queued mail for delivery". However, the problem 
> email is k6QJXqX7018369. This email NEVER says "Queued mail 
> for delivery". This is strange since it meets all MailScanner 
> checks for spam and content, etc. On top of this I have found 
> this message (k6QJXqX7018369) in the /var/spool/mqueue 
> directory just waiting to be sent.
> 
> 
> Any ideas what could be causing this?
> 
> Also, I've just verified that other emails still in the 
> /var/spool/mqueue directory are also missing the line that 
> reads "Queued mail for delivery".
> 
> 
> Thanks,
> Chris.
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