MailScanner problem

[Dhawal Doshy]

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Richard Edge writes: 

> I am having a problem with MailScanner after upgrading both email
> gateways yesterday to 4.50.4. Both gateways were upgraded using exactly
> the same steps but on the primary gateway it is having an issue with
> delivering email to our Exchange servers. It is receiving the email
> fine, but it is not being logged to the MailWatch database or being
> forwarded on to our Exchange server. When starting MailScanner on this
> gateway I no longer see it finding new batches of received email. and
> when runnin ps -ax | grep MailScanner I get the following output:
>  
> 19323 ?        S      0:00 MailScanner: starting children 
> 
> 19324 ?        Z      0:00 [MailScanner <defunct>]
> 19352 ?        Z      0:00 [MailScanner <defunct>]
> 19360 pts/0    S      0:00 grep MailScanner 
> 
> I have checked other log files but cannot see anything out of the
> ordinary.
>  
> As mentioned the second gateway is working fine with exactly the same
> setup. Any suggestion of where to look next?

Did you remember to copy the files in the CustomFunctions dir to the new 
installation (not required for RPM based installs) 

 - dhawal

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