Why an email was rejected excuse for client...

[Julian Field]

If you send the spam as an attachment (read the comments about the Spam 
Actions settings), you can include a $longreport which will give them a 
nice table including the description of each rule that hit. I might have 
got the name wrong, so check the relevant report file which will include 
an example of use of every variable name that can be used in the report 
file.

Rob Morin wrote:
> Hello all....
>
> I have a few clients that receive email from Asia quite a bit, and 
> they are legitimate emails with no spam, just business talk in them... 
> but they get tagged as spam.... now i know it gives the reason in the 
> logs, but how do i actually tell what the reason was to the user?
> Here is a sample
>
> mail.log.0:Apr  4 09:43:32 stewy MailScanner[4249]: Message 
> 1BB94C2C6.78A0C from 211.45.20.46 (hanzulux at unitel.co.kr) to 
> thedomainname.com is spam, SpamAssassin (score=7.208, required 4, 
> BAYES_80 2.00, DNS_FROM_RFC_ABUSE 0.20, DNS_FROM_RFC_POST 1.71, 
> FROM_BLANK_NAME 1.53, HTML_FONT_FACE_BAD 0.16, HTML_MESSAGE 0.00, 
> NO_REAL_NAME 0.96, SARE_FROM_NONAME 0.65)
>
> So ok, there the info, so do i look up each rule to see what it means? 
> Is ther ean table or an easy way to let a client know why??
>
> Also i have a friend of mine that has his own mail server and he says 
> he does a white list by adding to the white list any email address 
> that the server sends email to...  IE any of his clients that send 
> email via that server to a person, that email is put itn the white 
> list automatically... is this safe? is it possible?
>
>
>
> Thanks and have a great day!
>

-- 
Julian Field
www.MailScanner.info
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