Email rejected, what reason to give client??

[Martin Hepworth]

Rob

I'd put the all SA rules the fired in the email headers themselves for spam,
as well as being in the log files..

Here's what I use in my MailScanner.conf...

Detailed Spam Report = yes
Include Scores In SpamAssassin Report = yes
Spam Score = yes
Spam Score Number Format = %5.2f
SpamScore Number Instead Of Stars = yes


--
Martin Hepworth 
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300

> -----Original Message-----
> From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-
> bounces at lists.mailscanner.info] On Behalf Of Rob Morin
> Sent: 05 April 2006 16:30
> To: mailscanner at lists.mailscanner.info
> Subject: Email rejected, what reason to give client??
> 
> Hello all....
> 
> I have a few clients that receive email from Asia quite a bit, and they
> are legitimate emails with no spam, just business talk in them... but
> they get tagged as spam.... now i know it gives the reason in the logs,
> but how do i actually tell what the reason was to the user?
> Here is a sample
> 
> mail.log.0:Apr  4 09:43:32 stewy MailScanner[4249]: Message
> 1BB94C2C6.78A0C from 211.45.20.46 (hanzulux at unitel.co.kr) to
> thedomainname.com is spam, SpamAssassin (score=7.208, required 4,
> BAYES_80 2.00, DNS_FROM_RFC_ABUSE 0.20, DNS_FROM_RFC_POST 1.71,
> FROM_BLANK_NAME 1.53, HTML_FONT_FACE_BAD 0.16, HTML_MESSAGE 0.00,
> NO_REAL_NAME 0.96, SARE_FROM_NONAME 0.65)
> 
> So ok, there the info, so do i look up each rule to see what it means?
> Is ther ean table or an easy way to let a client know why??
> 
> Also i have a friend of mine that has his own mail server and he says he
> does a white list by adding to the white list any email address that the
> server sends email to...  IE any of his clients that send email via that
> server to a person, that email is put itn the white list
> automatically... is this safe? is it possible?
> 
> 
> 
> Thanks and have a great day!
> 
> --
> 
> Rob Morin
> Dido InterNet Inc.
> Montreal, Canada
> Http://www.dido.ca
> 514-990-4444
> 
> --
> MailScanner mailing list
> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
> 
> Before posting, read http://wiki.mailscanner.info/posting
> 
> Support MailScanner development - buy the book off the website!


**********************************************************************

This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the system manager.

This footnote confirms that this email message has been swept
for the presence of computer viruses and is believed to be clean.	

**********************************************************************