[MAILSCANNER] Mails are not saving in quaratine folder

Scott Silva ssilva at SGVWATER.COM
Wed Sep 21 21:55:20 IST 2005


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Check the letter case of the directory entries, as Var is not the same
as var and Spool is not the same as spool in any form or variation of
unix/linux.
I would suspect the case variations and the missing directory
definitions should be fixed.
See below

> 
> Incoming Work Dir Settings
> 
> Incoming Work User =
> 
> Incoming Work Group =
> 
> Incoming Work Permissions = 0600
> 
> Quarantine and Archive Settings
> 
> Quarantine User =
> 
> Quarantine Group =
> 
> Quarantine Permissions = 0600
> 
>  
> 
> Permissions of Folder
> 
> /Var/Spool/MailScanner/Quaratine
should probably be /var/spool/MailScanner/quarantine
note the letter case-   -                 -
But check your filesystem to make sure, because I really doubt that var
is initial caps.

> 
> File Owner:root
> 
> File group:root
> 
> Permission:700
> 
> This is a message from the MailScanner E-Mail Virus Protection Service
> 
> ----------------------------------------------------------------------
> 
> The original e-mail attachment "eicar_com.zip"
> 
> was believed to be infected by a virus and has been replaced by this warning
> 
> message.
> 
> If you wish to receive a copy of the *infected* attachment, please
> 
> e-mail helpdesk and include the whole of this message
> 
> in your request. Alternatively, you can call them, with
> 
> the contents of this message to hand when you call.
> 
> At Wed Sep 21 19:41:05 2005 the virus scanner said:
> 
> ClamAV: eicar_com.zip contains Eicar-Test-Signature
> 
> Note to Help Desk: Look on the MailScanner () MailScanner in
> 
> /var/spool/MailScanner/quarantine/20050921 (message j8LEAumZ003380).
> 
> 


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