Message tagged as spam even if sender is whitelisted

[Julian Field]

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Dhawal Doshy wrote:

> Luca Palazzo wrote:
>
>> Hi,
>> today i'm experiencing a really strange problem. A customer sends a
>> mail, spamassassin is confugured to whitelist the sender (and does it)
>> but the message is tagged as spam.
>> When I look at log files the line seems to be truncated:
>>
>> Oct 21 18:29:34 spamflt1 MailScanner[26731]: Message 72803152107.6D15A
>> from 82.53.230.146 (omniagricolae at omniagricolae.it) to maltanet.net is
>>
>> The output of mailscanner (configured in debug,foreground and
>> spamassassin debug) seem to be right.
>>
>> Any idea
>> Luca
>
>
> 82.53.230.146 is listed in spamhaus, cbl and others.. are you using 
> the "Spam List" option in MailScanner.conf? if yes, then most likely 
> this is the cause for marking the mail as spam.
>
> Also your spamassassin setup seems to be missing the Mail::SPF plugin 
> and you've not yet commented out the DCC and RAZOR related parts in 
> v310.pre.. If you do not intend on using them then comment the related 
> entries in spam.assassin.prefs.conf

You need to add the lines for things like the SURBL plugins as well. If 
you install SpamAssassin and ClamAV using my easy-install package, then 
it will have told you all the changes you need to make to v310.pre. 
Download and unpack my package and look at the "echo" commands at the 
end of the install.sh script. That will tell you everything you need to 
change in the file, and will significantly improve your spam 
identification rates.

- -- 
Julian Field
www.MailScanner.info
Buy the MailScanner book at www.MailScanner.info/store
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