Message tagged as spam even if sender is whitelisted

Dhawal Doshy dhawal at NETMAGICSOLUTIONS.COM
Fri Oct 21 17:52:10 IST 2005


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Luca Palazzo wrote:
> Hi,
> today i'm experiencing a really strange problem. A customer sends a
> mail, spamassassin is confugured to whitelist the sender (and does it)
> but the message is tagged as spam.
> When I look at log files the line seems to be truncated:
> 
> Oct 21 18:29:34 spamflt1 MailScanner[26731]: Message 72803152107.6D15A
> from 82.53.230.146 (omniagricolae at omniagricolae.it) to maltanet.net is
> 
> The output of mailscanner (configured in debug,foreground and
> spamassassin debug) seem to be right.
> 
> Any idea
> Luca

82.53.230.146 is listed in spamhaus, cbl and others.. are you using the 
"Spam List" option in MailScanner.conf? if yes, then most likely this is 
the cause for marking the mail as spam.

Also your spamassassin setup seems to be missing the Mail::SPF plugin 
and you've not yet commented out the DCC and RAZOR related parts in 
v310.pre.. If you do not intend on using them then comment the related 
entries in spam.assassin.prefs.conf

- dhawal

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